How Do We Reinvent the Education Process to Provide Every Child with the Highest Possible Quality Education?

Educators understand that our students deserve the absolute best that their teachers have to give and also that teachers deserve the gratification that comes from our students’ success. Similarly, many of you recognize that giving kids the time and attention they deserve is often made difficult by the existing education process. You also know that in this environment, made toxic by high-stakes testing, it is hard for teachers to feel appreciated when test results are used, not as a diagnostic tool to help us do a better job, rather to justify blaming teachers and our public schools for the problems in public education

Teachers who have been around for a while know that the teaching profession has been under-appreciated for decades and they have seen many colleagues burn out and leave the profession they entered with such high hopes, expectations, and dedication.

The fact is that the world has changed exponentially over the last half century while the education process has remained relatively static. Certainly, new tools, techniques and technologies have been introduced but not all have made a teacher’s job easier. Many do not work the way they were envisioned in every teaching environment or for all students. Incremental reforms have been going on throughout the lifetimes of most of us and the best measure of their lack of success is the dread teachers feel in the anticipation of a new wave of education reforms.

I urge teachers to consider that there is an entire field of knowledge with respect to organizations and the processes utilized to serve each organization’s mission and purpose and to achieve their objectives. One of the things organizational leaders and specialists come to understand is that a process that continues to produce unacceptable outcomes, no matter how hard people work or how qualified they may be, cannot be patched, jury-rigged, or duct taped to fix that which is broken. Neither can new tools and technologies be utilized to fix an obsolete process any more than we can adapt a 747 for a trip to the moon. Elsewhere I have used the parable of new wine in old wineskins to illustrate why we haven’t been successful in fixing public education for every student through the introduction of new methodologies and technologies.

Systems are complex logical processes where the internal mechanisms that have been designed to serve the organization’s mission and purpose are integrated and interdependent. Like complex software, when we mess with the internal logic without understanding the whole, our changes will reverberate through the process creating an adverse impact on our outcomes and for our customers. Such patchwork solutions also make the work more difficult for every organization’s most valuable resource; its people. Even the best processes will degrade over time, no matter what we do.

The process utilized to reinvent an obsolete process can be replicated in almost any venue. It begins with:

• A re-clarification of an organization’s mission and purpose;

• Listening to and understanding our customer’s ever-changing requirements;

• Challenging all of our assumptions about what we do and why;

• Listening, also, to the people on whom we depend to produce our goods and services and who see flaws of the underperforming process in real time;

• Research to makes sure we are using state-of-the-art tools and technology;

• Creating a process designed to produce the outcomes we seek and that supports all of the people and resources engaged in that effort;

• A performance management system to solicit feedback and measure outcomes against expectations, not to fix blame but to help us learn from mistakes;

• To problem-solve disparate outcomes in a relentless pursuit of excellence; and, finally,

• Research and development to anticipate changes in the dynamic environment and marketplace in which we live and work.

I encourage the reader to examine the education model I have developed as each of the above components have either been completed or are in the process of completion. You can find my education model at my website at https://melhawkinsandassociates.com/education-model-white-paper/ along with an accompanying white paper written to introduce the education model’s logical foundation. You will also find my blog, Education, Hope, and the American Dream, with over 150 posts on the challenges facing public schools, their teachers, and students.

The education model is based upon my 40 years of organizational leadership and consulting experience; my experience working with kids, which began in 1966 and included nine years as a juvenile probation officer and supervisor, as a board member of a Montessori School, and as a co-founder of a Boys and Girls Club; two masters degrees, an MSEd in Psychology; and an MPA in public management; my own research and writing in the areas of the principles of positive leadership, organizational development, and systems thinking; and, my experience in the classroom over a ten-year period from 2002 through 2011, during which I walked in the shoes of public school teachers as a substitute in a diverse urban, public school district.

Although I have great confidence that my model will work to produce the outcomes we seek, I have and offer no illusions that it is the only possible solution. Also, I can assure the reader that it is and will always be a work in process. The reader is challenged to use my education model as a starting point to help you understand so that you can offer suggestions to improve my model or develop a better solution, if you can. You are advised, however, to relinquish any and all beliefs that the existing model can be modified, incrementally, to meet the needs of all of our nation’s children. Incremental changes to the current process is what got us where we are today and can only complicate things more than they already are.

Finally, I challenge the reader to understand that all the complaining and talk in the world will not fix the problems in public education. Neither will our complaints deter the efforts of the powerful men and women promoting what they call “Choice.” To stop them we must render them irrelevant and the only thing that works to solve such real-life challenges is applying the imagination of human beings working together for a common purpose.

Whether my model or yours, I challenge all of you to rally behind a solution as a united group of professional men and women dedicated to providing the highest possible quality of education for the children of our nation. It public education on which the futures of our nation’s children depends and it is our children on whom our nation’s future depend.

Please share this article, education model and white paper with everyone you know and ask them to join you in a crusade to transform public education in America. It may be the most important thing you will ever be asked to do for your country or for society, as a whole.

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