Strategic Plans and Mission Statements Provide Focus

It is not often that I disagree with @davidgeurin as he is an educator whom I follow on Twitter, regularly, and have learned to respect. He said:

“. . . culture isn’t made by mission statements, strategic plans . . . . School culture is built on behaviors, one action or interaction at a time. “

David is correct, of course, that cultures are built on the behavior of its people. He then said:

“It’s what people consistently do that shapes cultures.”

It has been my experience that what people do is, indeed, what “shapes cultures.” The problem is doing it  “consistently;” it is sustaining one’s focus and assuring that the message is shared throughout an organization.

While working with leaders and their organizations, across many venues, it was always disappointing to see when the underlying values that drive behavior do not penetrate deeply throughout the entity. A common pattern I would observe was how often values are shoved aside under the pressure of the daily challenges of demanding jobs, and in times of crisis.

Many leaders have been observed making verbal commitments to do this or that, or in our case, to behave and interact with people in a positive way. One after another, I’ve seen those same people drift. It is not a question of their lack of sincerity or commitment. It is simply a function of being distracted by the frenetic challenges of work and leadership. It happens to the best of us.

Building culture is also a shared responsibility and school cultures are no different. It is not just the man or woman in charge that matters, it is every member of the leadership team, however many layers of leadership there might be.

Even the most powerful message of a leader can be diluted, easily, by members of the leadership team who stray from course. It doesn’t matter what the CEO says and does if supervisors on the floor behave contrarily and tell a different story. The latter creates an alternate reality for the people of an organization and diminishes the credibility leadership. Few things are as disillusioning and demoralizing to the people of an organization as losing trust in one’s leaders.

If we are truly committed to a positive culture, we need every man and woman in the organization treating each other in a manner consistent with leadership’s message all the way out to the people on the line, in the pits, or in the classrooms. That message and associated behavior must resonate and reverberate throughout the organization and its supply chain.

This is where mission statements, strategic plans, and value statements come in. Putting one’s commitment is writing is a powerful thing and it makes reminding one another of that commitment so much easier. Mission statements, strategic plans, and value statements—no matter how eloquent—have minimal impact if they are stashed away in the principal’s bookcase or file cabinet, however. People must be able to see how those values motivate people and organizations in all things, both large and small.

Many organizations have mission and value statements etched on their walls and have copies of the strategic plans in break and conference rooms, as well as lobbies, for all the world to see.

Falling off the cultural/behavioral path is just as easy as a dieter or drinker “falling off the wagon.” We need to remind ourselves, and each other, to stay the course, relentlessly. The people of an organization, also, must be able to articulate mission and purpose as effectively as the man or woman in charge.

During a strategic planning meeting with a client, a member of the leadership team commented that all the things I was talking about were nothing more than “time-worn platitudes.” My response to him was that I prefer to think of them as the principles positive leaders utilize, daily, and remind themselves of, relentlessly.

My thanks to David Geurin for sharing his positive messages with us on Twitter, and for his indulgence of this piece.

“Social welfare programs? – A Conundrum”

In a recent gathering, someone remarked that the last things we need are more social welfare programs.

He was correct in implying that such programs do not fix dysfunctional systems. Social welfare programs almost always treat the symptoms of such dysfunctions, not the underlying problems; they are damage control. Unfortunately, until we address the underlying causes of our nation’s problems, we will continue to need damage control.

Social programs help support people who are damaged, in some way, by society’s dysfunctional processes, the most significant of which is the education process within which teachers and students must work.

What we need is a systems’ thinking approach that drills down to the proverbial root causes of our society’s challenges so we can begin to develop strategies to address them. Systems’ thinking not only helps us understand why systems are dysfunctional; it also helps us recognize the forces that influence human processes and organizations. Just as importantly, systems’ thinking helps us understand how we contribute to the problems that concern us; problems that plague our planet and our society.

As we noted above, our single greatest “systems’ failure” is public education. This is despite the heroic effort of America’s several million teachers. It is this observer’s assertion that every other social problem that exists is a product of that dysfunction, to one degree or another.

Because it is structured like a race to see who can learn the most, the fastest, the education process creates populations of winners and losers, along with a huge group of people in the middle. That latter population of people in the middle may not be losers but rarely do they experience satisfactory success. They are left wanting.

Because this population of men and women has not acquired a quality education, they have not learned the science of critical thinking or the art/science of creative problem-solving. This gives them little or no control over most of the outcomes in their lives. Although they cling to hope, they often feel powerless to elevate themselves to point from which they can achieve the level of affluence to which they aspire. Instead, these Americans hover in a netherworld of resentment and disappointment, never quite understanding the forces that play havoc with their lives or how their own behavior and beliefs contribute to their plight.

Such people are likely to resent the affluent, whose lives seem out-of-reach to them; and, even more, they resent when the tax dollars they so begrudgingly pay are expended to support the dependency of the less fortunate. That this population of the less fortunate includes a disproportionate percentage of people of color and those for whom English is a second language, creates another layer of complexity.  It validates, in the minds of many, the prejudices acquired from their families and subcultures. Such prejudices are socially destructive.

What our society requires of its education system, is that all children learn as much as they are able from their unique starting point, at their own best pace. Such an environment transforms the experience of young children, beginning at ages five and six. Because they are progressing along a learning continuum, they experience success not failure; in fact, one success after another.

What happens to any of us, while we are learning a skill, is that one gets better with practice. The better one gets the more confident one becomes. The more confident one becomes, they more often he or she succeeds in what becomes a perpetual growth process; a growth mindset, if you will. It is not long until students begin to expect success. As the success continues, the rate of learning begins to accelerate and the limits that have constrained these youngsters for generation begin evaporate.

Consider how different a teacher’s challenge would be if, rather than a classroom of students who are pushed ahead before they are ready and are experiencing disappointing outcomes, routinely; that teacher found him or herself in the midst of a classroom of students who expect to be successful and are enthusiastic about learning.

Which students are most likely to perform well on dreaded high-stakes, state competency examinations

If such outcomes became the norm in public schools, how quickly would the need for programs that provide public support to the poor, begin to diminish? How long before high-risk testing would be rendered irrelevant? How quickly could our teachers be able to shift the focus of students from learning answers to questions on state competency examinations to critical thinking and creativity?

This is the world we could envision if superintendents of districts with struggling elementary schools chose to utilize The Hawkins Model©.

We would have an education process designed to produce the outcomes the American people and society need if they are to flourish and also compete in the global marketplace?

Making Transformational Change

We all know how hard it is to change things that we’ve been doing  for what seems like forever. If you have ever tried to quit smoking, lose weight, start exercising, or one of a thousand other things, you know inertia can seem almost insurmountable.

Sometimes, however, we cannot get the need for change out of our head. It eats away at us and we might even lose sleep because we can’t stop thinking about it! Deep down we know something is wrong and we also know someone must do something about it. Why not let that someone be you?

Usually, we are only one among many who suffer the consequences of someone else’s inaction.  In the case of public education, everyone suffers because we seem to be stuck in time.

It is even harder when people are bashing us, always telling us we need to do something about this habit or that. No one likes to feel nagged into doing something and we don’t want to be blamed for it.

There is a part of us, however, that just wants to dig in and resist. Often, it is simply a matter of not wanting to admit that the other person might be right, especially when they are right for the wrong reasons; or to suffer what we feel is a blow to our self-esteem; or, just feel the need to defend ourselves from being unfairly blamed.

So, what do we do when there is a crisis and the need for a dramatic transformation is compelling? How do we overcome the monumental power of inertia and, often, self-defense?

Many teachers and administrators are experiencing all these things. They know public education is in crisis and they are sick and tired of taking the blame. They know many of their students are struggling and nothing we do seems to change that fact. Of course, even in struggling schools and classrooms, we do help some of our students but, often, there are just too many of them.

Teachers also know that all the attention they are asked to pay to high-stakes testing  only makes it worse, not better. The seemingly incessant focus on preparation for high-stakes testing just makes it harder to find the time to do the things we know are more important. We also have learned to resent the data from testing and how the numbers have been weaponized to attack teachers and the public schools to which we are so fiercely dedicated.

The truth is, teachers don’t need test scores to understand the problems in public education, because they see them every day in their schools and classrooms. The education system, however, is like a runaway train and all educators feel a sense of powerlessness to slow it down, let alone bring it to a halt.

Even teachers in high-performing schools and classrooms know, deep down, how fortunate they are to be teaching in district, school, or classroom where students want to learn. But for the grace of God—or good fortune–they could be laboring in a classroom where students who want to learn are few.

I challenge all public-school educators to take a step back and acknowledge that something is wrong and that the education process within which we are asked to teach offers no solutions.

I also challenge teachers and administrators to understand that legislators and policy makers cannot fix what is broken because they are too far removed from it to comprehend the full breadth and scope of the challenges facing our public schools.

It is imperative, also, that public school educators understand that education reformers; with their focus on charter schools, teacher- and union-bashing, and voucher programs; cannot fix public education because not only do they not understand how to fix it, they even fail to comprehend how much damage they do with their criticisms and misguided reforms.

The truth is that the only people who can fix what is wrong in so many of our schools and that harms so many of our nation’s precious sons and daughters, are the teachers and administrators who are up to their gills in challenges. What these teachers and educators must be willing to consider is that the answers cannot be found in the trenches.

It is the trenches, however, where professionals learn what is not working and they must feel compelled to utilize what they witness, daily, and what they have learned from those experiences as powerful motivations to embrace transformational change.

We must take back to the laboratories and drawing boards that which we learn in the pits, and then utilize the principles of systems’ thinking, of organizational development, and of positive leadership to create and entirely new way to structure, organize, task, and resource our schools. Only then are we ready to take these new solutions back to our community schools and classrooms.

Have no illusions. The only place we can fix public education in America is in our communities where men, women, and children live, learn, work, and play; and, the only people who can fix it are the teachers, administrators, and the parents of our students.

The key to transformational change is not in complaints, protests, demonstrations, and labor actions—as necessary as they might, sometimes, be.

The key to transformational change will come when professional educators and the communities they serve unite as positive advocates for a new and innovative idea. It must be understood that the sweeping changes that will be required will not be found in incremental changes, new approaches, methodologies, and new technologies, although each of these things will find a home in a new and well-conceived, 21st Century education process.

I respectfully offer an education model  I have developed as a point of embarkation. I call it The Hawkins Model© only to claim the right of authorships. If implemented, someday, my model will be available for free to any public, parochial, or private not-for-profit school that wants to utilize it. The Hawkins Model© was developed from all that I have learned after forty-five years of working with kids, leading organizations, solving problems, working as an independent organizational development and leadership consult, and of walking in the shoes of public school teachers as a substitute teacher in the elementary, middle school, and high school classrooms of a diverse, urban public school corporation.

Please take time to investigate my model. It may prove to be the solution we need. The very worst that can happen is that it will spark a better idea in the minds and imaginations of a few of you who are reading this post. If you are intrigued by what you read, please share it, widely, and open a dialogue.

Time is a Variable in the Education Equation, not a Constant

In our current education process within which teachers and students must do their important work, time is a constant component in what we might think of as the education equation.  Think of the education equation as you would any other algebraic equation used to illustrate the relationships of the components that work to produce desired outcomes. In the case of public education, we identify our desired outcome as student learning.

Time plays a significant role in the existing education process. We structure our classrooms according to age, which is a function of time. Students progress from Kindergarten or first grade through grade twelve on a year-to-year basis. Time, also, is integral to academic standards. Not only do those standards delineate the things children are expected to learn, we have also set time frames that are coordinated with student grade levels. These suggest where students should be in various skill development and subject areas at pre-determined points in time.

These time components are constants in that neither teachers, administrators, nor public school districts have been given the latitude to alter those time frames. They are part of the framework within which all are expected to work and are utilized to establish the basis on which outcomes are measured; specifically, student achievement . This suggests an underlying assumption that has far-reaching, adverse consequences for our nation’s children. It suggests all children learn and develop according to the same time schedules.

This plays out in the classrooms where students of a certain age are assigned to the same grade level and move from one grade to the next at the end of a calendar school year. Grades designed to measure and report student achievement are recorded by school year, semester, and grade period.

Within classrooms, students are expected to move from lesson to lesson and chapter to chapter as a group. Teachers develop lesson plans with time frames to which classes march in cadence, moving students from lesson to lesson. After allowing time for practice assignments, lesson plans have some time allocated for helping students learn from both their successes and mistakes. Within that framework, teachers do the best they can, responding to students with disparate needs and outcomes, but many  teachers would say it is never enough to meet the needs of every student, particularly those who struggle.

The reality is teachers are given little or no latitude to stop the march of time and make certain every child understands. When it is time, students are given chapter or unit tests and then must move on to next lessons and topics, ready or not.

When standardized tests are given, results are reported in relation to grade levels, as established by academic standards. When individual students are unable to pass these assessments in key subject areas, they are considered below grade level. In other words, they are not doing well when their performance is compared to students of the same grade and age.

This practice reveals significant flaws in our thinking about how students learn. We fail to consider that students start from the different points on an academic preparedness continuum. It also assumes that the appropriate way to gage a student’s progress is by comparing their progress to classmates.

Consider two students who arrive for school at the same time and age. One starts at point “zero” on a theoretical  “academic preparedness continuum,” while the other may have begun ten points ahead on that same preparedness scale.  Let’s assume, one year later, the first student has progressed from point zero to point six, while the second student has progressed from point ten to point fifteen. If the expectation is that students, at that age and grade, should have progressed to point fifteen, the second student is at grade level and the first is not.

Had we taken a closer look at the data, we would see that the first student actually made more progress than their classmate. With this data in hand, which student would we say accomplished the most? Is keeping up with a classmate truly more important than making significant individual progress? Most of us would say it is not, yet this is the way we assess performance.

This is an over-simplification, to be sure, but it is representative of what happens in classrooms across the nation for millions of children. The consequences of such things can be staggering in the life of a child. Consider that the first student, working hard to catch up and making progress, is viewed by the system as behind, based on test scores. In these situations, do any of these students begin to acquire the label of being below average or slow? We say this does not happen, but we all know it does.

We also say that the expectations for such students are never lowered but do we believe that? What happens to the child for whom expectations are lowered? How do they ever get back on track? They same is true at the conclusion of each lesson. How do students fare who are pushed ahead before they fully grasp the subject matter?   

The key to resolving these types of inequalities is to make time an independent variable, rather than a constant; giving teachers and administrators the latitude, first, to see that kids who are behind, for whatever reason, are given more time and attention so they might catch up; and, second, to measure each child’s performance against their own progress rather than on the basis of an arbitrary schedule of expectations or the performance of others.

Time can be an extraordinarily powerful tool  to enable teachers to help kids sustain their progress and be recognized as a “striving learner” rather than as one of the slow kids in the class. Presently, time is an extraordinarily negative force, constraining teachers and impeding student progress. This is just one example of how the education process is structured to function contrary to the best interests of both students and teachers.

The education model I have created was designed to mold the education process, including time, around the needs of teachers and students. The Hawkins Model© is engineered to empower teachers to utilize time as a resource to help students experience, celebrate, and be recognized for their progress; for their success. Consider how an environment is transformed when both students and teachers enjoy success. Confidence grows with each successful step taken. Once a child’s confidence and self-esteem begin to soar, who knows how much they may accomplish, someday. If you are a teacher, imagine what such an atmosphere would mean to you.

The Process of Success: another Lesson for Positive Leadership

Another of the key attributes of Positive Leaders is that they possess an understanding of the process of success along with a commitment to the relentless utilization of that process; a commitment to action.

People dream about success and about doing great things, often. Many young people fantasize about winning the lottery or making millions of dollars as a professional athlete or recording star. Few of these young people know how to convert their dreams to plans to action. Many adults think that success is a state of perpetual affluence. These men and women do not realize that affluence is nothing more than a possible consequence and not the essence of success.

Many of you who are reading this page have the ability within you to succeed right where you are, just by doing things differently, by learning the process of success and by rededicating yourselves to positive values. You can improve your performance on the job, enhance your career, have a more satisfying marriage, and get more joy and meaning out of life. These things can happen, now! Success can be personal, interpersonal, or organizational but it is always tied to clearly delineated objectives, a willingness to act, and is always measured through our relationships with other people.

What, then, is this process of success? It includes a mission in life, rooted in positive, life-affirming values; a positive attitude and approach; passion; a vision of how things can be; specific goals and objectives; an implementation plan; and finally, a commitment to action. It is that simple, but it does not stop there.

Action creates change. Change requires that the vision be re-examined, that the progress is measured, that the goals and objectives are adjusted, that the action plan be re-engineered, and that our actions themselves are modified accordingly. The process is repeated until we have converted the dream to reality; until we are satisfied. But satisfaction does not come easily if it comes at all.

The more we accomplish, the more we learn, and the more we learn, the more we imagine. What is vital is that our values, those core principles that sustain us, are not altered but remain rock solid.

It is a positive leader’s propensity for action that distinguishes him or her from men and women who simply manage. Positive Leaders make things happen. These individuals are at the peak of their art or craft. How do they do it? Well, of course, they have talent—but then many people have talent. The world is full of talented people who think back on opportunities in their lives and say, “with a little good luck I might have made it!” But, many talented people do not make it and good fortune may or may not deserve the credit for their outcomes. We all have good luck but not everyone is prepared to capitalize on it when it comes.

It is said that winners make their own breaks and this we have found to be especially true. Those of us who blame everything on bad luck are not accepting responsibility for our outcomes. Remember, it is not until we accept responsibility for the challenges we face that we acquire the power to overcome them.

If we reflect on the opportunities that have come our way, we discover that they came unexpectedly, often catching us off guard and unprepared. We might say it was bad luck that good fortune, in the guise of opportunity, called upon us when we were not ready. Often, bad luck is little more than lack of focus, readiness, and preparation for action.

Understand your purpose and mission and re-examine them routinely. Establish goals and objectives for yourselves. Make a commitment to those goals and objectives and dedicate yourself to doing everything in your power to facilitate them. Work hard to develop your skills and discipline yourself to a regimen that will maximize your talents and energies toward that end.

Be persistent despite the obstacles that present themselves and the setbacks that befall you. Know that all the work and effort you put forth is preparation for the time when opportunity knocks. When opportunities do present themselves, take positive action using all the skills and abilities in your arsenal and all the energy at your command.

Action is the key. Even the ideas of an Einstein or a Jefferson have little value until they are acted upon or communicated.

Positive Leaders rarely complain about things because complaints are powerless and are little more than a form of whining. Positive Leaders offer alternate solutions—what can we do differently to produce more desirable outcomes? If we think back to our fundamental definition of positive leadership, it is acceptance of responsibility for increasingly more desirable outcomes; for relentless improvement. This is what Positive Leaders do.

The process of success is crucial for addressing the challenges facing public education in America. Educators have every right to deflect the blame for the disappointing outcomes of so many students but that does not excuse them from accepting responsibility for seeking better solutions. The outcomes in public education demand action.

Does utilization of this process guarantee success? No! There are no guarantees. It does, however, improve the odds of successful outcomes so dramatically in one’s favor that success moves from possibility to probability. Teach yourself the process and make success a probability in your life!

Differentiating Control and Influence with Respect to Student Achievement

Thanks to @StevenSinger3 for his comment that “student achievement and growth are things teachers do not control. His other point is that “lawmakers need to understand this & stop trying to hold us accountable for things out of our control.”

Of course, he is correct. Teachers can no more control the achievements of their students than leaders can control the achievement of their people. What teachers can and must do, however, is influence their students. How we differentiate control and influence has much significance in addressing the challenges facing teachers and public schools.

To be able to adapt to the needs of their students, teachers must possess some level of control over the education process; empowering them to exercise discretion. This brings an important question into focus. “Does the education process exist to serve the needs of teachers and students or do teachers and kids exist to serve the process.” See my earlier post entitled: A Square Peg in the Round Hole of Public Education.”

The existing education process is rigid and un-malleable. It functions to ensure that what students are to be taught conforms to academic standards and timeframes. It is not designed to provide teachers with the flexibility they need to differentiate with respect to student needs.

We have carved out exceptions for children who have been identified as having a recognized disability and this works reasonably well. Little has been done, however, for the children whose deficiency is academic preparedness, whatever its genesis. The fact that children of color and those for whom English is not their mother tongue are disproportionately represented in the population of students with an academic preparedness deficiency has enormous adverse  consequences  for all aspects of American society.

How can we expect our teachers, unsung heroes all, to have a significant positive influence on these disadvantaged children if they cannot differentiate?  

In many schools, disadvantaged kids are the rule not the exception.  It is imperative that teachers be able to deviate from rigid structure of the education process for any student who struggles; and this is especially true during a student’s first few years of school. If we cannot get kids on a positive learning path when they are 5 and 6 years old, they are likely to have given up by the time they are fifteen and sixteen? It is incredibly difficult to remediate the learning patterns of young people who have spent as many as ten years learning that it is pointless to try.

The brains of normal newborn babies are programmed to learn. Babies soak up the world around them through their sensory apparatus. Because of their innate curiosity, kids are motivated to learn but that motivation must be sustained. When they arrive for their first day of school, we can help sustain or, if necessary, re-ignite that motivation with positive reinforcement that is most powerful if it is provided within the context of a nurturing relationship with people who care about them. Positive reinforcement from parents or other caregivers and teachers, who are both able and committed to giving kids time and attention, can be a powerful  force. It works best when the providers of that reinforcement are working in concert, as members of a team, but often, it will be left to teachers. Hence, it is imperative that teachers are given latitude.

Think of that positive reinforcement in terms of affirmation, acknowledgement, and celebration of success. Affirmation is reinforcement of an individual’s inherent value. It is letting kids know that they are important, that we like and care about them. It instills a sense of belonging. Think about how many of the students who have engaged in acts of violence against their classmates and teachers  appeared to exist on the fringes of their in-school communities; who felt no sense of belonging. That sense of being a part of a community, team, or family not only helps develop a healthy self-esteem, it helps nurture and sustain one’s motivation to learn.

Acknowledgement and celebration of success are essential to learning. Success must be experienced before it can be acknowledged and celebrated, however. If the education process neither authorizes nor facilitates the ability of teachers to give students the time and attention they need to learn, not only are students deprived of the opportunity to master subject matter, they are denied the opportunity to celebrate success, which reinforces the learning process and their motivation to learn.

Recall, always, the learning process is, itself, learned behavior.

It is true they do not control student achievement, but teachers have power to influence that achievement, provided they are able to exercise discretion and exert some level of control over the education process.  If the education process does not accommodate that freedom of action, on the part of teachers, it must be replaced.

Growth Mindset: an Essential Tool of Positive Leadership

This past weekend, I was pleased to receive an invitation to help @LeeAraoz prepare for a presentation by sharing my experience with growth mindset. I was asked to post a video on his growth mindset Flipgrid.

Because of a combination of not figuring out how to post my video on his Flipgrid, and the distraction of yet another in a long series of remodeling problems on our home, I missed my opportunity. Given my belief in the importance of a growth mindset, I will share my thoughts, here.

When I first heard the term “growth mindset, I had to stop and think about what it meant. After a little research, I was excited to discover that I have been talking about and teaching the concept for decades. In my leadership consulting practice, I referred to the concept of learning continuously as striving for “relentless improvement.”

I much prefer the more apt and elegant descriptor, “growth mindset.”

I have long believed that this focus on relentless improvement, growth, and learning is an essential tool of positive leadership, whether as a manager or supervisor in a business organization, a principal of a school, or a teacher in the classroom. We must always strive to pry open our minds to growth. We must be willing to challenge our assumptions at any point in time as we work to be better at what we do and produce better outcomes.

Change and growth are an essential part of life for both people and organizations. When the outcomes we produce tell us something is not working, doing nothing is irresponsible. It is a silly analogy, I know, but imagine changing the decorations on a cake but never baking a new cake. Sooner or later you’ll have a mess on your hands.

Someone, many years ago, shared with me the advice of a ski instructor, who said:

“if you are not falling down once in a while, you are not really skiing.”

When we extend ourselves to the cusp of our knowledge and experience, we fall down. It’s what we all do; it is how we learn. The best advice I can give people is “don’t sweat the mistakes we make, celebrate them.”

“Stop complaining,” is another challenge I offer to current or aspiring positive leaders. Complaints are the province of the weak and powerless. When unhappy about some aspect of your life, job, or organization, instead of complaining, offer a better idea or solution. If you do not have a better idea or alternate approach of your own, become a positive advocate for someone else’s proposal for change. If no one has a better idea, put your heads together and discover one.

There will always be a better way if we take the time and teach ourselves how to search for it. Train your mind to push the boundaries of your imagination, to reject complacency, to ask tough questions, and challenge your assumptions. Nothing hampers a growth mindset like complacency and inertia.

My mission in life, for the past decade, has been to stop the failure of disadvantaged kids. These kids are not destined to fail, and they do not struggle because they are incapable of learning, or because they have bad teachers and bad schools. If we listen to these kids, and observe their behavior, it becomes apparent that they are “street smart.” They learn what is important to them and they learn what works for them in their unique environments. The only way to convince them that what we are striving to teach them is important is by convincing them, through our words and actions, that they are important.

Growth mindset is an essential tool of positive leadership.

When disadvantaged kids struggle and fail in school it is because the education process in which their teachers are expected to teach does not allow them to give every student the time, support, and attention they need to overcome their disadvantages. Those disadvantages, un-remediated, leave young people at the mercy of discrimination.

Until teachers give up, themselves, and leave the profession they chose with such high hopes and aspirations, I can assure you they do everything they can to give kids the time and attention they need to learn. The education process in which teachers are expected to work, however,  is not structured to support them in that effort. The education process at work in American schools, both public and private, has become brittle and unresponsive to the changes taking place in the world in which their students must live and teachers must work.

The moment a process, product, service, or idea can no longer be improved is the point at which it becomes obsolete.

That’s why I developed The Hawkins Model©. It offers an education process that has been designed to serve teachers and students as they do their important work, not the other way around. It’s a simple question of “who exists to serve whom?”

Never underestimate your power to influence to the world around you. Cultivate a growth mindset for yourselves and create an environment that fosters relentless growth and learning for the people around you.

The Importance of Feedback and How To Provide it

Performance management has become a necessity in almost all organizations, irrespective of venue and yet, typically, they are one of the most stressful and virtually useless activities in modern-day leadership.

Unfortunately, in public education and elsewhere, the evaluation process has become engrained as a bureaucratic requirement, much like high-stakes testing. If principals, as with all supervisors, focus on their mission, however, formal performance evaluations should be little more than a minor inconvenience.  All it requires is to integrate feedback into the daily work of principals. Same is true for superintendents providing feedback to principals. I call this integrated performance management.

This may seem impossible within the context of the existing education process, but imagine an education process structured to support these responsibilities. This is exactly the type of process I propose in The Hawkins Model©.

So, what is a principal’s purpose?

Their mission is to help teachers develop their potential to the optimum and do the best job of which they are capable; to help your teachers develop their craft, relentlessly. Principals have no greater purpose and their success will be measured in terms of how well teachers are able to serve the needs of their students.

What is “a teacher’s craft?”  

Teaching is an uncertain science. Never can we be assured that if we do “x”, “y” will be certain to follow. Not only is every teacher unique, as are each of their students, every teacher is on a unique growth and developmental path and the principal’s role is to help them improve the level of their “craftspersonship,” daily; which, in turn, improves the quality of outcomes.

A teacher’s craft is a dynamic body of skills, tools, experience, and wisdom coupled with the ability to apply them to meet the unique needs of individual students.  By utilizing their accumulating body of experience, teachers learn how to assess and respond to the unique needs of each student as each of them moves along their individual growth and developmental path; whether academic, physical, and emotional.

The teacher’s mission, also, is to help students begin accepting responsibility for their own dreams and aspirations. The ultimate objective for each of our students is that they leave school with meaningful choices and become productive members of a participatory democracy.

Ironically, teachers are much like their students; they must take increasingly more responsibility for their own professional growth and development.

As a principal, the job does not involve comparing teachers to one another or to grade them. Neither is it to find someone doing something wrong, unless it presents a teaching opportunity. When you spend time, daily, talking to each team member about their unique situations and working to help them develop their craft, they will always know how they are performing, and you will always know their status. Providing this kind of ongoing, integrated support is not something done once a quarter, semester, or school year, rather it is what you do every day in your interactions with both teachers and staff.

Principals must also understand that his works only if your teachers are willing to trust that your purpose is to help them be successful. They must view you as their champion and this must be demonstrated by your actions, not just your words.

This kind of an approach will help teachers feel they have some level of control over both process and outcomes. Having control over the outcomes in our lives is a powerfully motivating force.

Neither teachers nor students will commence their developmental journey from the same point of embarkation; rarely will they follow the same pathway or progress at the same speed; and, always, the objective is to help them apply in life what they have learned every step along the way.

If we learn to appreciate the value of every individual, what we do ceases to be work and becomes an adventure. There are few things in life that feel better than helping another person be successful. Being a principal, like being a teacher, is supposed to be rewarding.

There may be times when principals must make tough decisions. We do not want to give up on our teachers too quickly, however, any more than we want our teachers to give up on their students. The key is to give everyone an opportunity to surprise us, which, in turn, gives us something to celebrate together.

When formal performance evaluation reports are required, they will be little more than a status report and will almost always be a positive. The exceptions are when some remedial action has been deemed necessary and, in such cases, there should be a specific remediation plan where expectations are clear for all parties. Never should a teacher be out there feeling alone, hopeless, powerless, or unsure of their professional standing. We must help them learn to expect positive outcomes. The same goes for students.

Working in a bureaucracy is never easy but we are not required to let the bureaucracy define us. The best way to avoid being constrained by the environment around us is to keep a laser-like focus on our mission/purpose, which is: “help people be successful.”

If you are thinking this is impractical or even impossible in your school, you are offering “proof positive” that the existing education process is obsolete and unable to meet the needs of kids, teachers, and communities. For as long as a principal or teacher must circumvent the process to do their jobs, we will never produce the outcomes we need.

My education model is engineered so that the structure supports the work we do, not the other way around. Please take the time to check out The Hawkins Model©. You might be surprised!

Lesson #3 for Positive Leaders: Make People Feel Important!

Let me start with a clarification. This list of important lessons for positive leaders are numbered for logical progression, not importance. These lessons are equally essential to the success of positive leaders; they are interdependent.

Lesson #3 – “Make people feel important,” is crucial to the development of the positive relationships that make successful organizations and classrooms special places to be. The ability to make people feel special is essential for cultivating a powerful motivation for success whether at learning or striving for achievement in any venture.

Doing it is as simple as it sounds. Truly like them and if they are among those individuals who are difficult to like, work a little harder. For teachers, you must learn to look beyond the behavior and recognize the challenges they present to you are consequences of circumstances over which they had little or no control.  You are each student’s opportunity for a “do over,” where they write off the past and begin anew. Shower them with affirmation and affection through your words and actions.

Help them learn that success is a process. Help them begin at the point on the academic, social, and emotional preparedness continuum where you found them when they arrived at their door. Measure their progress against their own, unique pathway and never against the performance of others. Learn how to convey genuine concern for their welfare even when giving them constructive feedback.

From the moment when they come to believe you genuinely care about them and are committed to helping them be successful, they will begin to accept responsibility for their own success. This, also, is a process of growth so do not be alarmed or disappointed with lapses. Again, shower them with affection, affirmation and help them celebrate their success enthusiastically. You will also have boys and girls, men and women, who will go the extra mile for you.   Treat them as special people because, indeed, they are.

Also, work to create an atmosphere of mutual support and affection in your organizations or classrooms; one in which everyone cheers for everyone else. Remember that in life, in organizations and in classrooms, relationships are everything. Pay special attention to the affirmation of one student/team member by another. This is behavior that positive leaders strive to foster and reinforce.

It seems counter-intuitive but “make people feel important” serves our own self-interest because we are all better off if every individual is emotionally healthy and productive.

This is also the irony of positive leadership in that the best thing a positive leader can do to ensure their own success is to help their people achieve success. Mastering that process requires that they understand that mistakes are not something to be feared, they are learning opportunities.

But mistakes and disappointing outcomes are not just learning opportunities they are opportunities to bond. Teach them to laugh at their mistakes by laughing at your own. Help them learn that disappointing outcomes that result from extending themselves are not mistakes at all. They are experiments and the lessons learned from them are, themselves, successes to be celebrated.

Remember, “if you are not falling down once in a while, you are not really skiing.”

“Make people feel important” is imperative for teachers. Positive teachers must learn to look at every child as a seed pod, of sorts, within which lies some future accomplishment that will add an element of beauty to the world. Your job is to nurture that seed and help it germinate and blossom. Who knows what great things your students may achieve, someday.

We said, in Lesson #1 that it is not about you. The truth is that your success is a function of the success of the people you serve and lead and the students you teach. It is sort of a cosmic “what goes around comes around” scenario.

In 1982, Zig Ziglar, in his book See You At the Top1, may have said it best when he wrote:

“You can get everything you want and need out life if you help enough other people get what they want and need.”[1]

It truly is a prescription for positive leadership, not to mention a wonderful life.


[1] Ziglar, Zig, See You At the Top, Pelican Publishing Co., Gretna, LA, 1982.

NAEP and Other Standardized Tests Have Been Weaponized.

This a break in my series on positive leadership in order to respond to a recent post on our colleague @StevenSinger3’s outstanding  blog. Gadfly on the Wall.

The reaction of public-school educators to the results of standardized tests, whether state-based or national is very much like the reaction to more lessons and tests in their classrooms on the part of struggling students. When one feels victimized by something, having an aversion to it is a natural thing.

The genesis of high-stakes testing is irrelevant when public school educators feel beaten down by such exams and by the blame that is so often attached. In essence, standardized tests have been weaponized and are used to attack the very existence, not to mention credibility, of public-school teachers and administrators, and the public schools in which they teach. It should not be surprising that these educators go on the defensive at the mere mention of high stakes testing.

This is no different than a student who fails lesson after lesson with such repetition that they feel hopeless. By the time they reach middle school, struggling students have given up on learning. Some of them have given up and stopped trying by the time they reach the middle elementary grades three, four, or five. While the  demographics of these children cover the full spectrum of American society, a disproportionate percentage of them are poor, have skins that are varying shades of brown, or live in households where English is not their mother tongue.

It is no different than a person or a dog that has been beaten by a cane. After a while, they begin to react, viscerally, to the very sight of the cane. Objectively speaking, there is nothing wrong with the cane other than it is being utilized in a manner other than its intended purpose. If the child’s parent or grandparent, or a pet’s owner, picks up the cane and uses it to help themselves walk across the room it is serving its true purpose and is inherently good. The child or pet that has been beaten by that same cane will shy away from it, nevertheless.

The problem in public education is not high stakes testing rather it is that they are being utilized as a weapon to attack public education as a whole, and teachers and their schools, more specifically.

Neither is there anything inherently evil about the results of such exams other than the fact that they are being used for reasons other than their purpose. Because they trigger a negative emotional response, educators have discounted the value of what we can learn from them. It is probably more accurate to say that educators have rejected the value of the results, altogether.

This is unfortunate because those results validate what we learn by examining the gradebooks of public-school teachers. The results confirm what our military services are dealing with when a significant percentage of our nation’s young men and women are unable to score well enough on the ASVAB[1] to qualify for enlistment. They correlate with the experiences of employers who want to hire these young men and women but find them unqualified. The results of all these assessments corroborate the reality that the men and women who populate our prisons were, at one time, our struggling students.

Having been one of those employers I can attest to the frustration when so many candidates for vacant positions lack basic math and reading skills essential to the jobs they would be asked to perform; even entry-level production or warehouse positions. For a brief period, before a change in our ownership, we provided basic math and reading skills instruction for these candidates. Even then, the results were disillusioning. Many struggled and some quit. My interpretation, then, was that they felt traumatized by the classroom.

I saw this while subbing, particularly in middle school classrooms, when students appear to be afraid to try. This triggered recollections from my years as a juvenile probation officer when my probationers seemed afraid when encouraged to talk about school experiences.

I challenge public school teachers to imagine how kids feel when, week after week, lesson after lesson, they  perform poorly on practice assignments and fail both quizzes and chapter tests. Imagine how you would feel if the evaluations from your principals were negative, time after time. After a while, being instructed to “work harder” is as demeaning as it is unhelpful.

I know teachers agonize over these kids and I know they do the best they can in the environment in which they are asked to work. I tell myself that these teachers, whom I have come to respect, must know in their hearts that something is not working; that, somehow, the process is flawed.

High stakes testing has become a pivotal issue for educators on both sides of the debate on the future of public education in America. It is worth looking at the NAEP (National Assessment of Educational Progress) testing because the results confirm that what is happening in our schools is not confined to a few unfortunate communities or school districts but occurs nation-wide. What is important about NAEP assessments is the way they define the “Proficient” level of performance.

The vital component of that definition is that it attempts to measure the ability of these youngsters to utilize what they were expected to learn in real life situations. Ultimately, this is the only measure that counts. I have no illusions that the instruments of assessment are perfect. Yes, they are culturally biased; yes, multiple choice questions are limited in their utility even though we have been using them in our classrooms for generations; but, it seems that the results are the same however we measure them. Even the chapter tests that are given in almost all classrooms, routinely, bring us to the same conclusion.

It does not matter what teachers and other educators think their students have learned; and neither do graduation rates matter. Similarly, the piece of paper with which graduates walk away that says they have completed a portion of their formal education is meaningless if they cannot apply useful skills and knowledge in real life.

Whether young people can apply what they were expected to have learned when they go out into the world and strive to make a life for themselves is the essential question and the basis on which the performance of our education process must be measured. And let us make it perfectly clear that it is the efficacy of the education process that all forms of assessment measure, not the effectiveness of public school teachers, public schools, or public education as a whole.

No matter how hard they work, how qualified they may be, nor how dedicated public-school educators may be, they cannot make an obsolete education process give us outcomes it is poorly designed and structured to produce.

My message to public school teachers is that I am not here to blame you. You are my heroes. I have subbed in classrooms that have shown me the challenges you face, daily. I have experienced what it is like to strive to teach in a classroom where the distractions of student behavior make it seem impossible. I have felt the dread of walking into a classroom every day, after having to gird myself for the challenges I was certain to face. I have at least sampled the frustration of professional men and women who are unable to do what they were trained to do; who are unable to experience the satisfaction of helping kids learn and grow—the very reason why they chose to become a teacher in the first place.

Teachers and principals: you are not to blame. I do not question your commitment or professionalism. I do not dispute how hard you work or how valiantly you strive to give your students what they need to learn. The education process that has been at work in our schools for as long as any of us can remember does not work for a significant percentage of our students, and it does not work for teachers. I would assert, also, that it does an injustice to even the students who appear to be performing well because it inhibits their ability to achieve at their full potential.

Both teachers and their students deserve better.

The challenge is, we cannot create better outcomes until we analyze what contributes to the struggles of our students and are willing to let go of the traditional methods and approaches with which we have grown comfortable. For most of you, it is the only way you have ever known.

Our students are not struggling because of bad teachers and bad schools. Neither are they struggling because they are poor, because of the color of their skin, because of the language of their birth, or because they are genetically incapable of learning.

I want to convince you that poverty is as much a consequence of inequality in education as it is a cause of that inequality.

I want you to understand that we will never get better outcomes for your students—our nation’s most valuable assets—until we go back to the drawing board. We will not get better outcomes until:

  • We assess the level of academic preparedness of each student when they arrive at our door for their first day of school.
  • We tailor what we do to meet the unique needs of each student;
  • We create an environment in which they can form enduring relationships with teachers who will provide the constant emotional, physical, and academic support they require;
  • We ensure that every child has at least one teacher with whom he or she can bond, even the kids who are hardest to love,
  • We discontinue the practice of severing relationships between students and a teacher on whom they have come to rely;
  • We stop treating education as a competition in which some kids win, and others lose;
  • We stop pushing kids ahead to “next lessons’ before they are ready—before they have mastered and understand their previous lesson in each subject area;
  • We stop asking students who “get it” to sit by patiently until their classmates catch up;
  • We stop marching to the tune of arbitrary schedules and time frames;
  • We stop measuring the performance of students against the performance of their classmates;
  • we free teachers from the unnecessary distractions that prevent them from giving each child the time and attention they need to feel safe, to feel special, and to learn at their own unique pace;
  • We give teachers the freedom to utilize whatever approaches, methodologies, media, or technology that will help a given student learn;
  • We recognize that our students are not all preparing for the same destinations and aspirations and that no one destination is more important than others;
  • We allow our students to discover the best versions of themselves and chart out their own goals and ambitions;
  • We ensure that every child learns that success is a process of learning from our outcomes and experiences, both successful and unsuccessful, and that it is a process each of them can master;
  • Until together and with enthusiasm, we have celebrated all their successes along the pathway to whatever destiny they have chosen for themselves;
  • They have developed the powerful self-esteem they will need to face the unprecedented challenges in the balance of this 21st Century; and,
  • They have sufficient strength of character and the tools to withstand the slings and arrows of prejudice and discrimination with which so many of them will be subjected.

Answer the following question for your own benefit, not for mine:

“Is the education process in which you are asked to teach structured to provide students with each of these essential components?”

My purpose as an advocate for an education model designed to provide all these things, is to recruit you to rally around a positive idea that can transform public education in America.

I am an advocate for public education in community schools that are accountable to the residents of those communities. I am an advocate for teachers, whom I consider to be unsung heroes who have one of the most important jobs in all of society.  

I encourage you to ask yourself: “What if there is another way to teach our nation’s children?” What if there is a way that gives all children, not just a lucky few, the quality education they deserve while giving teachers the career you dreamt of when you chose the field of education?

What if there is a way to ensure that you will make a difference, every day, without the distractions and complications that have led so many of your colleagues to leave teaching?

Why not sneak a peek at a new education model, The Hawkins Model©; a new way to teach your students? What do you have to lose?

Remember that it is a quality education on which the future of our nation’s children depends, and it is on those same children that the future of our nation depends.


[1] Armed Services Vocational Aptitude Battery, the instrument used by the Armed Services to determine eligibility for enlistment.