Tag Archives: Leadership

Exponential Thinking

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How do you teach yourself and your people to think exponentially? Exponential thinking is often referred to as “thinking outside the box” or “creative thinking”. While the phrase “thinking outside the box” has become cliché, the activity of expanding one’s paradigms and thinking creatively is a critical skill that powerful, positive leaders rely on to manage their organizations and to make a difference in their personal lives and community.

We live in a multi-dimensional, interdependent world in which events about which we may be unaware or that seem disconnected to us still impact our lives and businesses. The most effective leaders are tuned into the world around them, fully aware of the interdependencies. These men and women recognize how easy it becomes for people who are immersed in their daily work activity to lose sight of events taking place around them.

“Systems Thinking,” a term used by Peter Senge in his best-selling book, The Fifth Discipline , teaches us how to step back to a point from which we can examine our world, our lives, and our organizations as an integral whole. This perspective enables us not only to see the broad forces that influence our activity but also to see how what we do influences the whole in ways that may not be apparent to us. Under a systems thinking approach we are able to examine our basic assumptions about the world in which we live and work and about why we do the things we do the way we do them.

What all organizations must do is to periodically stop and re-examine where they are going and how far they have come. Is our mission still important? Are our goals and objectives still appropriate given the changes that have taken place in our industry, in our supply chain, or in our world in general? Have any of the things that have changed in our environment also altered the needs of our customers? That such changes, unnoticed, can have a devastating impact on a business organization’s future is bad enough. Just as importantly, these changes often create new opportunities for the alert and the innovative.

Creating an organization in which all members are engaged in a learning process, and in which they are encouraged to develop and share new ideas can pay enormous dividends. Senge refers to such entities as “learning organizations.” Many quality systems have been designed to function as an integrated part of the production process in order to facilitate continuous improvement. Only a special few, however, actually make the effort and investment to teach people how to think exponentially and then reward them for sharing.

What we have learned is that continuous improvement is insufficient for the dynamic world in which we live and do business. What is needed is “relentless improvement” in an environment in which people at all levels of the organization have been taught to accept responsibility for exceeding the customer’s expectations. Acceptance of such responsibility is the purest form of positive leadership. Most organizations are blessed with a small number of individuals who are natural leaders, irrespective of their titles and formal authority. The challenge of executive leaders who wish to infuse their organizations with positive leadership and exponential thinking requires, first, that those executives are, themselves, positive leaders and, second, that they make a relentless commitment to developing the leadership skills of their people.

Positive leadership is more than just a skill that people with titles keep tucked away in their portfolios. Positive leadership is a craft that must be practiced daily and one of the tools utilized by such craftspersons is exponential thinking. In one organization with which I was involve, we encouraged exponential thinking by including what we then called “continuous improvement” as one of the criteria by which employees at all levels of the organization were evaluated in the company’s “integrated performance management system” One of the best ways to build creativity into your organization is to be creative in developing ways to encourage, celebrate, and reward exponential thinking on the part of your people.

The Difference is You: Power Through Positive Leadership

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(The opening segment of the author’s book of the same title, now available as a Kindle book at amazon.com)

Are you happy with your job and with your career? Are you proud of your company and the people with whom you work? Do you feel like yours is a dead end job? Do you wish you worked somewhere exciting and challenging? Do you wonder if a break will ever come your way?

Do your supervisors respect you and recognize your efforts and contributions? Do they listen to you and ask for your input in tough situations? Do they give you the respect you feel you deserve? If you are a supervisor, how would your employees answer these questions about you?

Are you happy with your marriage? Is your spouse the kind of supportive partner you would like to have? Are your children turning out the way you hoped? Are your friends everything you want good friends to be?

Are you concerned about the direction in which our country is heading? Are you troubled by our nation’s economic competitiveness in the world marketplace? Do you worry about the bureaucratic ineffectiveness of our government? Does the moral fiber of our society appear to be unraveling? Do you think our systems of education are adequately preparing our children for the future? Do you feel safe in your neighborhood at all hours of the day?

Do the myriad of problems confronting our society leave you feeling discouraged and helpless? If you are like millions of other men and women, discouraged and helpless is exactly how you feel but listen closely. The Difference is You: Power Through Positive Leadership is a message of hope.

The premise of this work is that there is much that we, as individuals, can do that will have an impact on the problems facing us in our personal lives, as a nation, and as citizens of the world community. The problems we face as a society, as we proceed through the Twenty-First Century, are functions of the quality of leadership of our human organizations.

Our message is simple. These problems, in all of their diversity and complexity, can be resolved thereby improving the quality of life for all human beings. Today’s problems will be replaced by new problems, to be sure, but these, too, have solutions. In each case, solutions flow from effective leadership. What is new about this idea is the definition we assign to leadership and how far we spread its mantle.

Positive leadership is a special kind of leadership that gives individual men and women incredible power to bring about positive change and to make a difference right now, right where you are, at this moment in time!

Now is the best time to impact your organization and the job or role you now occupy is the right place to do it!

Many people put things off, waiting for the right or perfect time and place. Just as there are no perfect solutions, there is no perfect time and place. There is no time or place other than here and now. Do it now or, as they say in the athletic shoe commercial, “Just Do It!”

Now is always the best time for taking action and, the best opportunities are not the ones that fall into your lap but the ones you make for yourself. Do not delay another hour; begin anew. Start doing things differently. Take Zig Ziglar’s advice:

“If you keep doin’ what you’ve been doin’, you’re gonna keep gettin’ what you’ve been gettin’.”

Initiate changes in your life and in your approach to your duties, responsibilities, and your relationships and the world will begin to change in response. However small, even insignificant these changes may appear, they matter and they are the direct result of your leadership.

Be a positive leader in the same sense that you want the changes to be positive for everyone, whenever possible. Be concerned about values and begin thinking about the organization or community as a whole. Whatever the organizations of which you are a part, think about their purpose or mission and how you can best contribute to them. As you become more comfortable with your role as a leader, you will begin to see abundant opportunities to make an impact or to bring about change. You will recognize multiple opportunities for action; opportunities that have always existed but were imperceptible to you before you began to view yourself as a positive leader.
How great the impact and how grand the changes you can facilitate—how far-reaching your leadership can be—is limited by your talents and abilities but these boundaries are not nearly as confining as you imagine. It is like sitting in the middle of an unknown body of water where you see nothing but water on the horizon, in any direction. You don’t know whether you are in Lake Erie or the Pacific Ocean and until you strike out, using all of your talents and abilities, you will never know the answer to such questions.

Your leadership potential is also limited by other factors. Things like commitment, dedication, courage, faith, work ethic, persistence, etc., and these are things over which you have enormous control. The number of human beings in the world today who extend themselves to the full limit of their talents and abilities would probably not fill a large arena. For the overwhelming majority of us, the things that constrain us are things that we control, whether we know it or not.

Being an action leader means you are willing to pay the price for success. It means a willingness to work long hours, make personal sacrifices, delay material gratification, and forego leisure and social activities. Whatever it takes, you are willing to give. This takes real courage because, in our society, inordinate value is placed on working as few hours as possible; on reaching a point where sacrifices are unnecessary; where material wealth is abundant; and, where leisure time is paramount. To give these things up for a goal or objective no one else can see is an act of heroism and the world needs all the heroes it can get.

A Call To Action!

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As a result of decisions we have made as a society, since the end of World War II, a society of second class citizens has emerged. These Americans are not full participants in American enterprise. It would be accurate to say that they withdraw far more value than they contribute. Many of these men and women have effectively
disenfranchised themselves and why should we be surprised by this. These are Americans who receive a lousy education from a system of public education that is unable to meet their needs; have little or no access to healthcare to attend to their own medical needs as well as the needs of their families; and, if they are employed at all, they have low paying jobs with no eligibility for benefits and no opportunities for advancement.

This population is like a cancer growing in our body, sapping away our strength and vitality. There is a tipping point at which our nation will begin an irrevocable and unalterable decline.

That there is an equally large and growing population of retirees who are checking out of the game at an age from which they are likely to live another quarter of a century, adds greatly to this burden. It does not matter that these retiring men and women have worked hard for their entire lives to earn their Social Security, Medicare and pensions. These facts do not change the economic dynamics that make this population a burden to the Americans in the middle who must work harder to pay the bills. Fortunately, many of these men and women have invested well and their money is working for us even if they are not. The majority of these Americans, however, are dependent on Social Security and Medicare for their survival.

While both of these populations, on opposite ends of the age/productivity continuum create special challenges it is the first group of Americans about which we must be most immediately concerned.

We can neither continue to support this dependent population nor can we continue to enable their dependency and entitlement mentality. Neither can we ignore them; pretend they will disappear; deport them; or, otherwise rid ourselves of them.

The only answer, therefore, is to bring them back into the game as full functioning and productive members of our team, of American Society. Yes, I understand that this will not be an easy challenge to meet or goal to accomplish. The truth, however, is that if we do not find a way to shrink this population and pull them back into the game as contributing members, they will destroy us. The bottom line, then, is that we have no choice but to find a way to win them over to our side.

We can do this by:
1. Reinventing and re-selling the American Dream, and
2. Giving these Americans men and women realistic hopes that the dream can be real for them or, at least for their children.

We accomplish the first by using our unsurpassed talent for marketing and selling products and services. Only this time, we will be selling an idea in which people can believe and to which they can subscribe.
To achieve the second objective, we must re-invent our systems of education in such a way that we not only offer pertinent subject matter but also teach children how to succeed. We are not talking, here, about incremental reforms rather we are talking about a transformation. We must also transform our healthcare system to one that provides high quality, comprehensive healthcare and prescription drugs to all Americans at a price that we can not only afford but that will save trillions of dollars over the next decade.

Impossible, you say?

Accomplishing these things is not only possible it is imminently doable if only we use our imaginations to think exponentially and open our minds to the reality that anything we can imagine, we can do.

Given the extent to which China, Europe, Japan, India, and other developing nations are challenging our supremacy in the international marketplace, we have not a nanosecond to spare. This is clearly the categorical imperative of our time. We cannot continue to trudge down the dry and dusty paths of political dogma, conventional wisdom, or business as usual. We must demand that our elected representatives cease their paralyzing bickering and begin working together in what is a conflict of historical proportions in which the very survival of our nation and way of life is at risk. Never has our very survival as a nation been at greater risk.

You are urged to take this threat seriously and to make a commitment to change the direction our nation is taking. This blog, THE LEADerThinking Exponentially: Leadership, Education, and the American Dream, is here to serve as a catalyst to get people like you involved and to overcome the inertia that keeps people from doing what they know is right. This blog can support you but it is your leadership that will make a difference.

We will also offer articles on healthcare and education both of which, because of the minimal access to the former and the low quality of the latter, contribute significantly to the disenfranchisement of those whom we describe as virtual second-class citizens. Improving the quality of education and the quality, access, and cost of healthcare provide the best point of attack in bringing back this population of men and women who have lost their faith in the American Dream. We cannot invite them back on the basis of empty promises. We must give them real and demonstrable changes.

My book, Radical Surgery: Reconstructing the American Health Care System, published in 2002, addresses the challenges of healthcare and offers an achievable solution that is the antithesis of socialized medicine and that can save the American people trillions of dollars over the next decade.

My book, The Difference Is You: Power Through Positive Leadership will show the reader how every man and woman can be apply the power of positive leadership to bring about changes in the world in which they live and interact.

My book, Re-Inventing Education, Hope, and the American Dream, scheduled for release in a few weeks, recommends a very specific plan of action to re-invent education and to increase the level of commitment of parents to become partners in the education of their children. Changing these things will bring about dramatic changes in the motivation of our children to learn as much as they are able, as quickly as they can, according to each child’s innate abilities and interests.

My novel, Light and Transient Causes, is a story of just one possibility of what could happen in the U.S. if we are unable to address these issues effectively.

Please join me in this campaign by:
-Subscribing to this Blogs RSS feed.
-Following me on Twitter and LinkedIN,
-Encouraging your family, friends and associates to join you in this effort, and
-By applying the principles of positive leadership to help bring about a transformation of American society.

Remember the words of Jane Goodall:
“The most important thing you can do for the future of the world is to realize that what you do matters.”