Tag Archives: positive leaders

The Gifts of Success: The Second Cornerstone of Positive Leadership

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Another philosophical foundation of our Theory of Positive Leadership is constructed on the axiom “it is better to give than to receive.”
Man is a social animal. Human beings have advanced to our current level of achievement because we have developed a sophisticated system of groups and organizations to facilitate the safety and prosperity of increasingly larger populations. From the first time man elected to pool his resources with that of others, to the very present, the success of the group has been contingent upon the willingness of the individual members to give of themselves, even if it means foregoing the immediate gratification of their own wants and needs. Similarly, nothing so threatens the group as the existence of individuals who choose, first, to serve their own self-interests.

One of the things that distinguish powerful positive leaders is the zeal with which they give of themselves to their organization and its people. These men and women understand that their own success is measured by the success of their people and their organization. Positive leaders work not only to advance the skills and accomplishments of individuals but also to create the synergies that occur when individuals come together as part of effective teams. They understand that, in effective organizations, the whole is greater than the sum of its parts.

Zig Ziglar said it most eloquently:
“You can get everything you want and need out of life if you help enough other people get what they want and need.”

If you are a giving person and you strive everyday to help the people around you be successful, then you will be perceived as a leader and you will have captured the essence of success.

The gift of success is something that anyone can give and once you give it, remarkably, you also possess it, in full measure. Giving does not necessarily have to be of material things. It may be giving of one’s time and energy or of one’s talent. It may be doing one’s absolute best on the job or volunteering for a community project.

The world needs givers and lots of them. Be a giver and it will make a difference in the way you feel about yourself and about your life. It will make a difference in the quality of the relationships you have with your spouse, your children, and your friends. It will make a difference in the wholesomeness of your community. It will make a difference in the success of your business or career and, finally, it will make a difference for you financially.

Yes, there is an inherent risk in giving of oneself. There will be disappointments. Some people will let us down and others will even hurt us. These things are inevitable in life and will occur whether we give or take. True success and the most cherished joys in life come, however, only to those who give freely.

If you want a better marriage, give of yourself and be a better spouse. If you want better friends, give of yourself and be a better friend. If you want a more successful career, give of yourself and do a better job. If you want to be a part of a better organization or live in a better community, give of yourself and be a positive leader.

Giving fully of one’s self – holding nothing back – is, very simply, the key to success in life! It is magical, miraculous, simple, and relatively painless. “It is better to give than receive” is not just the secret of positive leadership it is a prescription for a democratic society.

The Positive Principle

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This is the second in a series of articles introducing the Principles of Positive Leadership!

The philosophical foundation of our Theory of Positive Leadership begins with the positive principle, which was introduced by Norman Vincent Peale in his seminal work, The Power of Positive Thinking, first published in 1952. Twenty-First Century readers are encouraged to read this work with the caveat that it was written by a Christian clergyman within a strong evangelical Christian context. Nevertheless, the message has great secular value.

The essence of the positive principle is that anything man can imagine, man can do. It is only when one has a belief in the possibility of a thing that it becomes possible. The positive principle also incorporates the belief that human beings are children of our creator and are essentially good. The message suggests that the world is full of negative forces and influences that will eat away at the esteem in which men and women view themselves, individually and as part of the world around them. The work is full of examples that demonstrate that “you do not need to be defeated by anything, that you can have peace of mind, improved health, and a never-ceasing flow of energy.”

Dr. Peale writes that we all want the same things out of life, “What every one of us wants, more than anything else, is life. Life is vitality; it is energy; it is freedom; it is growth.” Peale suggests that the differences between people, of whatever race, creed, or heritage are insignificant when compared to the similarities. Once one accepts this axiom, that we all want the same things out of life – that we are, in fact, interdependent – it becomes much easier to work toward win-win opportunities in both our personal and business relationships. Think about this in the context of supply chain management, that all members of a supply chain are interdependent and that the success of any one member is contingent upon and serves the success of the other members.

For leaders, irrespective of venue, this suggests that all the people within the organization are interdependent and that this interdependency extends beyond the boundaries of one’s organization to includes both those who serve and those whom are served by the organization and its mission.

The positive principle suggests that most of the obstacles that stand in the way of the achievement of our goals and objectives exist in our mind, not in the real world. Peale writes that “too many people are defeated by everyday problems of life,” and that this is “quite unnecessary. . . . People complain about the bad breaks they receive without any sense of how they, as individuals, can control and even determine those breaks.”

Positive Leaders understand that anything we can imagine is possible and that all human beings are linked by common objectives of the most fundamental kind. Positive leaders also understand that one’s focus on the positive is powerfully energizing on the one hand and serves to bring negative influences and factors into a manageable perspective. Positive leaders also believe that their relentless pursuit of ever higher levels of excellence serves the interests of all of the partners of a supply chain. It is based on the fundamental belief that every job done well contributes an element of beauty to the world.

Build Strength and Independence Not Weakness and Dependence!

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Whenever I give positive leadership seminars there are a number of recurring questions. One of the most common is “How do I get my people to accept responsibility for getting things done when I can’t be there to watch over them?” I love this question because its answer addresses some of the most common mistakes of managers and supervisors, irrespective of venue.

The answer to this seemingly inevitable questions is, simply, “If you want people to accept responsibility when you are away, teach them to accept responsibility when you are there.”

Many leaders are surprised to learn that they create dependencies as a result of their leadership approach. Our objective as leaders should always be to develop a staff of men and women who are strong and independent rather than weak and dependent. One of the ways to accomplish this objective is to teach and coach rather than to tell and do.

When issues arise in the midst of the game, when the pressure of time is upon us, it is easy for leaders to step in and solve problems and take action. In doing this we have, indeed, resolved the issue but we have, unwittingly, taught the lesson that only managers and supervisors cans solve problems, resolve issues, take action, and make things happen. The result, of course, is that the next time an issue arises, people stop and wait for their manager or supervisor to swoop in with a solution.

What positive leaders do, on the other hand, is teach their people how to solve problems and take action on their own. This can be accomplished only if we have created an environment in which people are expected to take initiative and in which there are minimal fears of making mistakes.

This approach is just another facet of delegating to people. Remember that the absolute best leaders are nearly invisible because they are seldom required to get involved in routine operational problem-solving. This is also one of the reasons why the best leaders are the most creative and innovative. They spend their time looking for opportunities to expand the boundaries of conventional wisdom.

The best leaders also spend significant chunks of their time giving support and feedback to their people. They are committed to the ongoing development of each of their employees. It is amazing how easy it becomes for people to respond positively to constructive feedback and to rise to ever-increasing expectations when they have come to view their supervisor as a coach and mentor rather than as a critic and task master. When people have also been given opportunities to learn new skills, gain new experiences, and are invited to participate routinely in the innovation process, true magic begins to happen.

Powerful positive leaders not only preside over a team of people who accept responsibility on their own but they also have men and women who look relentlessly for continuous improvement opportunities without being asked or prompted. Such expectations and the resulting behavior have become internalized as part of the culture.

One of the other managerial/supervisory behaviors that contribute to creating dependencies is the preservation of one’s own stature as the most skilled, knowledgeable, and competent person in the department.

Most supervisors are promoted, after all, on the basis of their technical competency. As soon as you are appointed to a leadership role, however, the supervisor’s purpose shifts. As a leader, our job is to help each of our people become the most knowledgeable, competent, and productive people of which they are capable. When some of those individual’s have surpassed the competency of their supervisors, then leadership excellence has been achieved.

Remember that, as a leader, your job is not to demonstrate how great you are rather it is to teach your people how great they can be.

The Kids Are at their Games Again!

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Yes, we all know we need to get people off of Food Stamps!

Yes, even though it is the law of the land we know the Affordable Care Act, affectionately or not so affectionately known as ObamaCare, is a bad solution that will only make the system worse and drive up costs because of its reliance on the health insurance industry.

But, why do we continue to play the same games. Rather than put our heads together in recognition that our country is in trouble and because we need to find some new solutions that will actually work, we play like two kids on the beach who cannot get along. Rather than build something beautiful, together, we devote all of our energy to tearing down the other guy or gal’s sand castle.

On the beach, the only consequence of such child’s play is that parents have a source of frustrated amusement that Bob and Sally can’t play together.

In the real world, at the seats of power of the United States of America, such games hurt people who can least afford to be hurt and bring us no closer to meaningful solutions.

When we use ObamaCare as leverage to try to win budget concessions in an attempt to reduce federal spending, we create a stalemate that will eventually lead to a government shut down or sequester that will take money out of the pockets of hard-working Americans and benefits away from the unfortunate who have no way to make up the difference.
Of greater long-term consequence is the fact that such stalemates and painful cuts only deepen the resentment of the disenfranchised who have already become embittered; they are citizens who no longer believe in the American dream and who have become hopeless, and feel powerless to change the outcomes in their lives.

As long as this population of the disenfranchised continues to grow, the burden that must be carried by the rest of us will only grow with no end in sight. Somehow, rather than push them further away from mainstream America we need, desperately, to find a way to pull these people back in as productive citizens who can help us face the challenges of an uncertain and rather frightening future.

When are we going to find positive leaders who can find a way to set aside their differences and work together to find solutions to the enormously difficult challenges confronting us? When will someone say “enough!” and begin working to pull people to the table to do the important work of our government?

Our elected officials in both the executive and legislative branches of our government have become trapped in their daily work that they have forgotten to step back and look at the panorama. The only thing they know is attack and destroy what their opponents want to accomplish and to remain committed to fruitless process of incremental change in dealing with monumental challenges; challenges that cannot be overcome incrementally.

For those of you who are reading these words, you are not powerless. Provide some positive leadership and begin expressing you concerns directly to your elected officials. Tell them what you think. Just as importantly, encourage the people you know to roll up their sleeves and share in the work.

The clock is ticking and when the tipping point is reached there will be no second chances.

Exponential Thinking

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How do you teach yourself and your people to think exponentially? Exponential thinking is often referred to as “thinking outside the box” or “creative thinking”. While the phrase “thinking outside the box” has become cliché, the activity of expanding one’s paradigms and thinking creatively is a critical skill that powerful, positive leaders rely on to manage their organizations and to make a difference in their personal lives and community.

We live in a multi-dimensional, interdependent world in which events about which we may be unaware or that seem disconnected to us still impact our lives and businesses. The most effective leaders are tuned into the world around them, fully aware of the interdependencies. These men and women recognize how easy it becomes for people who are immersed in their daily work activity to lose sight of events taking place around them.

“Systems Thinking,” a term used by Peter Senge in his best-selling book, The Fifth Discipline , teaches us how to step back to a point from which we can examine our world, our lives, and our organizations as an integral whole. This perspective enables us not only to see the broad forces that influence our activity but also to see how what we do influences the whole in ways that may not be apparent to us. Under a systems thinking approach we are able to examine our basic assumptions about the world in which we live and work and about why we do the things we do the way we do them.

What all organizations must do is to periodically stop and re-examine where they are going and how far they have come. Is our mission still important? Are our goals and objectives still appropriate given the changes that have taken place in our industry, in our supply chain, or in our world in general? Have any of the things that have changed in our environment also altered the needs of our customers? That such changes, unnoticed, can have a devastating impact on a business organization’s future is bad enough. Just as importantly, these changes often create new opportunities for the alert and the innovative.

Creating an organization in which all members are engaged in a learning process, and in which they are encouraged to develop and share new ideas can pay enormous dividends. Senge refers to such entities as “learning organizations.” Many quality systems have been designed to function as an integrated part of the production process in order to facilitate continuous improvement. Only a special few, however, actually make the effort and investment to teach people how to think exponentially and then reward them for sharing.

What we have learned is that continuous improvement is insufficient for the dynamic world in which we live and do business. What is needed is “relentless improvement” in an environment in which people at all levels of the organization have been taught to accept responsibility for exceeding the customer’s expectations. Acceptance of such responsibility is the purest form of positive leadership. Most organizations are blessed with a small number of individuals who are natural leaders, irrespective of their titles and formal authority. The challenge of executive leaders who wish to infuse their organizations with positive leadership and exponential thinking requires, first, that those executives are, themselves, positive leaders and, second, that they make a relentless commitment to developing the leadership skills of their people.

Positive leadership is more than just a skill that people with titles keep tucked away in their portfolios. Positive leadership is a craft that must be practiced daily and one of the tools utilized by such craftspersons is exponential thinking. In one organization with which I was involve, we encouraged exponential thinking by including what we then called “continuous improvement” as one of the criteria by which employees at all levels of the organization were evaluated in the company’s “integrated performance management system” One of the best ways to build creativity into your organization is to be creative in developing ways to encourage, celebrate, and reward exponential thinking on the part of your people.