How To Make People Feel Important is an Essential Skill of Positive Leaders!

Great teachers and great principals share a common characteristic and less effective principals and less successful teachers lack that same characteristic. Great principals and great teachers have learned how to make people feel important, which is one of the essential attributes of positive leaders.

While following teachers on Twitter, one of the things these dedicated men and women often share is the nature of the culture in their school. Do they feel valued and appreciated or do they feel that their principals prowl the hallways looking for reasons to be critical? The culture in any organization is a function of the quality of leadership and the same is true in a classroom. The experience and success of students is every bit as much a function of the culture in the classroom as the experience and success of teachers is a function of the culture in their school.

Anyone who aspires to a position of leadership must learn what I consider to be the essential lesson of positive leadership: “It is not about you!”

The only measure of a leader’s success is the success of their people. Teachers may not think of themselves as leaders but leaders they are. Children are desperate for affection and affirmation and the heart will always be the portal to the mind. Make people and/or your students feel important and ignite the internal motivation to learn and to excel that exists in each of us.

Examine your own experience with your favorite teacher or supervisor. You felt a special relationship with your mentor, a real kinship. You knew you were liked and you did your best work while they were involved in your life. What did they do differently than the other teachers and supervisors who clutter your memory?

These leaders treated you as if you were special. They liked you; they remembered your name; they listened to you; they valued your opinion; they showed appreciation for your efforts; they smiled at you; they treated you with respect; they trusted you; they challenged you; they strove to help you do a better job; they provided you with clear expectations; they gave you continuous and ongoing constructive feedback; they let you make mistakes without fear of retribution or humiliation; they encouraged you to stretch, knowing they were there for you when you needed them. They made sure you received full recognition for your contributions and they celebrated with you. They expected much from you and so much more.

They worked hard to make you feel important. It was a genuine display of affection. And, it was easy because they liked people. Positive leaders genuinely care about and believe in the capabilities of the people with whom they work; whether those people are five, twenty-five, fifty-five, or older.

When subbing a few years ago, I was helping a young lady with an assignment. When we finished, and she understood, she thanked me; not for helping her but for caring. I responded that caring is what teachers do. She said, “Not mine. If they cared they wouldn’t be so quick to give up on me.”

Students will respond to the positive attention and affection of a teacher who communicates that they care with their words, actions, their smiles and even the twinkle in their eyes. They care enough to expect the best of a child; they care enough to give their students the safety of boundaries. The student is sufficiently important that their teacher refuses to give up on them. Teachers will respond to that same positive affection and attention from their principals.

If you are a principal, how would your teachers rate the quality of your leadership? How fondly will they look back on their time with you?