Teachers: have you considered creating do-over opportunities?

So many teachers are expressing frustration with their limitations in this interlude of distance learning. Possibly the most important thing principals can do for their teachers and students is to stress the fact that this is not business as usual. When it is not business as usual,  we cannot have the usual expectations for our students and teachers.

Expect them to strive to tackle less, but to do it better. Sometimes less truly is best.

Essentially, this pandemic experience has placed us in “time-out” mode. In sports, which sometimes does provide lessons for academic instruction, a “time out” is when we strive to fix what is not working; remind our players to focus on doing their jobs: or, maybe draw up a new play. What is unique about “time outs” is that the clock is stopped, and in this instance, think of it as an extended time out.

Teachers: consider how many occasions there were when you and/or your students  were unable to learn or accomplish something because of insufficient time. Figuratively speaking, we now find ourselves in a  situation where we have a virtually unlimited, if unknown, amount of time.

Maybe educators should view this unique time as an opportunity to do somethings differently or, better yet, do something over.

We are far enough into the semester  that most students have had lessons with which they struggled. Why not give your students an opportunity to have a “do-over” with a lesson on which they struggled or where they never really got the point of the lesson or acquire a skill that was being taught.

Possibly teachers could go back to their gradebooks and identify a few of the lessons on which individual students received their lowest grades. Or, give them this opportunity to go back and review the lessons with which they would have loved to have had more time. Give them an opportunity to convert a grade of C, D, or F to an A or B grade.

Challenge them to go back and review the lesson, re-do the practice assignments, make certain they are given enough time to discuss the mistakes they make or the things they do not understand, and then re-take a quiz or test. Let them then earn the credits, grades, or points they would have liked to have earned the first time around.

Then, when their work is done and you are satisfied that they made the kind of effort you were hoping for, make it a big deal—a celebration event—to go back and change that C or D grade to an A or B.

If there is still time, let them select another lesson.

For students who did well on all their lessons, let them pick one on which they would have liked to have had more time. Let them dig deeper and report back on what they learned or discovered,

There must be worse ways to use the time we have been given by this extraordinary event.

As Simple as 1-2-3-4-5-6

Let us make the solution to the challenges facing public education in America as simple as possible.

Providing a quality education to every child who arrives at our door is as simple as 1-2-3-4-5-6.

  1. Children need to feel special and experience what it is like to have one or more favorite teachers on whom they can depend for the long term;
  2. Students must start at whatever point on the academic preparedness continuum where we find them when they arrive at our door;
  3. Boys and girls must be able to depend on us to give them however much time and attention they need to learn from the mistakes they make, every step along the way;
  4. Kids must understand they are being asked to both learn and employ the lessons, principles, and discipline with which each of them can create success for themselves, throughout their whole lives; it is a process of success;
  5. Our children must be taught to celebrate their successes and the successes of the people in their lives, always; as success is an experience best shared; and,
  6. Educators must learn that it is the success of our students, not the promises we make, that will draw parents and guardians in as partners.

We must understand there is no one, perfect solution to the challenges of public education. Technology is but one example. Digital technology is  not the solution to the problems in education rather it is a tool, the value of which is measured by its utility to teachers and students.

We must reimagine how to ensure that everything teachers and schools are asked to do will support our mission.  The mission is to send every young adult out into the world with the knowledge, skills, and wisdom they need to find joy for themselves and their families; in pursuit of whatever meaningful goals they set for themselves.

To carry out this mission superintendents, administrators, teachers and policy makers must be willing to break from the traditions of the past. The Hawkins Model© is one example of how that might be done.

The logic behind these six objectives might be simple, but the work they will require of educators will be hard. These goals require that we embrace the notion that education is an uncertain science. It requires that we all work, relentlessly, to develop our craft.

What does a craftsperson do? They must apply all their knowledge, skills, and collective wisdom to discern the unique needs of individual children and then utilize an eclectic portfolio of tools and methodologies to instill success in the hearts and minds of those children. Not everything they do will work so they must keep striving until they find something that does. They must never stop learning and they must never give up. Teachers must never permit their students to give up and stop learning.

Our teachers must be free and willing to give fully of themselves, without fear of recrimination. Creating a quality education for all will require a level of effort, dedication, courage, and camaraderie comparable to that which our medical professionals, first-responders, and so many other men and women are demonstrating in response to Covid-19.

These men and women are heroes and the work they do saves lives and a nation. Teachers are also heroes and the work they do will save lives and, also a nation.

More Than One Kind of Hunger!

Our society is learning much from its experience with this pandemic, but as the Novel Coronavirus saga plays out, it is revealing so much more. The most obvious lesson to be learned is with respect to our level of preparation for a phenomenon that is proving to have an adverse effect on, not only our health, but almost everything people do. For educators, our concern is with the impact on our nation’s students when our schools are shut down.

In schools, whether public, private, or parochial, we are learning just how vulnerable our nation’s children are in times of distress. One of the first revelations, beyond “how do we deliver subject matter, remotely,” is learning how much our students depend on us. Not only are many students hungry when they cannot attend school, they are enduring more than just a lack of food. We are seeing families unable to insure their children are being cared for when they must go to work. Given the low wages on which many American families must live, many mothers and/or fathers must work forty or more hours per week to provide a decent living for their families. Some must work more than one job, which only exacerbates the hardship s with which their children must deal.

For many kids, when there is no school there may be few, if any,  breakfasts, lunches, or snacks. One would think any doubts people might have had about the prudence of providing meals for hungry kids should be resolved, What is more central to caring for our children than making sure they have the healthy nutrition they need to learn and grow?

The suspension of so many schools will bring many other issues into sharper focus. It is not just how much our kids depend on school for healthy nutrition but also for safety, for social/emotional support, and for physical exercise, in addition to their intellectual and academic needs. We must keep kids safe from Covid-19, but when they return to school, we need to acknowledge that those schools are more than just places of learning.

As I said, in my book Reinventing Education, Hope, and the American Dream[1], “schools  have become the social milieu in which young people live and endure.” Teachers must realize that they are more than just educators. Whether we like it or not teachers and schools are a support system for the whole child, and we must structure the education process to serve all these needs.

Some teachers have expressed reservations about the level of responsibility they would be asked to bear, under such an education process. They are encouraged to think about how much they enjoy working with their favorite students from over the years. Educators are invited to examine The Hawkins Model© that is designed to increase, for both teachers and students,  the number and duration of these special relationships. Might this not enhance the satisfaction of teachers?

We must embrace the coronavirus as the learning opportunity it has the potential to be. It is unlikely this will be the last crisis of such magnitude we will face in the span of most of our lifetimes.


[1] Hawkins, Mel, Education, Hope and the American Dream: The Challenge for Twenty-First Century America, (2013), CreateSpace.

A Child’s Brain is Programmed to Learn, with a Little Help from Us!

A healthy human brain begins its life from a starting point on an individual human being’s genetic map and is influenced by the unique, multi-layered environment into which it is born. It is programmed to learn; to soak up the world around it; to make sense of it all; and, to find its own place and personality. As it drives the physical growth of the body, it is reaching further out into the world, giving it access to more sensory treasures. It is a relentless effort to learn about the world and gain influence over it.

The human brain learns through a remarkable process of gathering information from an environment that includes the body in which it resides;  the support it receives from the people who provide care and nourishment; and from the infinite but unique physical universe around it.

No two brains are the same and each is born at a unique juncture of the dimensions of space, time, and energy. How it functions, physiologically is a process of collecting data from the stimuli in the universe, through all its sensory apparatus, and forming connections and pathways along its neural network. While science has learned much about how a brain forms those connections and pathways along its neural network, there is much more to learn. The brain remains one of the great mysteries of the universe.

The world’s scientists seem to agree about how we describe this process, based upon their collective observations, and have identified key developmental milestones that are common to every brain, whatever the time frame in which the milestones are reached—a lesson the drafters of academic standards would do well to learn. We must remember, however, that the observations of these scientists only describe the brain’s function, they do not define it. The brain, we might, say is its own architect.  The brain functions at its own pace and rhythm within a world of incessant change.

Educators who assume responsibility for teaching the child in whom the brain resides must remind themselves they have no control over what the brain may have experienced before we became involved. We must begin our work at the unique point where we find it on its developmental path. It is not ours to command.

Whatever he or she has endured, the brain’s motivation to learn is intrinsic. If environmental factors impede the brain’s growth and development, at any point along the way, there is a price to be paid but the brain is, also, a remarkably resilient entity that can learn almost anything. We have seen how people, even at an advanced age, can recover from debilitating strokes and some injuries. The brain is, at once, fragile and virile. It helps if we remember the brain does not unlearn things rather it keeps making new connections, gradually building on and/or replacing what was known before. Thus it is never too late to start anew.

The more stress and trauma a young brain may have endured, however, the more it needs our patient time, love, attention, and protection. Any challenges the child presents to his or her teachers reflect life experiences over which that child has had no control. Our purpose is to neither label nor pass judgment; neither should we keep score or assign grades.  Our mission is to help the brain move down its development path and help the child become the best version of him or herself. Even after periods of deprivation the brain is ready to learn, again. As it learns, the pace of learning accelerates.

We must never give up on a child’s potential to learn, to catch up when they are behind, or to create something of value to the world; with a little help from us.

“Social welfare programs? – A Conundrum”

In a recent gathering, someone remarked that the last things we need are more social welfare programs.

He was correct in implying that such programs do not fix dysfunctional systems. Social welfare programs almost always treat the symptoms of such dysfunctions, not the underlying problems; they are damage control. Unfortunately, until we address the underlying causes of our nation’s problems, we will continue to need damage control.

Social programs help support people who are damaged, in some way, by society’s dysfunctional processes, the most significant of which is the education process within which teachers and students must work.

What we need is a systems’ thinking approach that drills down to the proverbial root causes of our society’s challenges so we can begin to develop strategies to address them. Systems’ thinking not only helps us understand why systems are dysfunctional; it also helps us recognize the forces that influence human processes and organizations. Just as importantly, systems’ thinking helps us understand how we contribute to the problems that concern us; problems that plague our planet and our society.

As we noted above, our single greatest “systems’ failure” is public education. This is despite the heroic effort of America’s several million teachers. It is this observer’s assertion that every other social problem that exists is a product of that dysfunction, to one degree or another.

Because it is structured like a race to see who can learn the most, the fastest, the education process creates populations of winners and losers, along with a huge group of people in the middle. That latter population of people in the middle may not be losers but rarely do they experience satisfactory success. They are left wanting.

Because this population of men and women has not acquired a quality education, they have not learned the science of critical thinking or the art/science of creative problem-solving. This gives them little or no control over most of the outcomes in their lives. Although they cling to hope, they often feel powerless to elevate themselves to point from which they can achieve the level of affluence to which they aspire. Instead, these Americans hover in a netherworld of resentment and disappointment, never quite understanding the forces that play havoc with their lives or how their own behavior and beliefs contribute to their plight.

Such people are likely to resent the affluent, whose lives seem out-of-reach to them; and, even more, they resent when the tax dollars they so begrudgingly pay are expended to support the dependency of the less fortunate. That this population of the less fortunate includes a disproportionate percentage of people of color and those for whom English is a second language, creates another layer of complexity.  It validates, in the minds of many, the prejudices acquired from their families and subcultures. Such prejudices are socially destructive.

What our society requires of its education system, is that all children learn as much as they are able from their unique starting point, at their own best pace. Such an environment transforms the experience of young children, beginning at ages five and six. Because they are progressing along a learning continuum, they experience success not failure; in fact, one success after another.

What happens to any of us, while we are learning a skill, is that one gets better with practice. The better one gets the more confident one becomes. The more confident one becomes, they more often he or she succeeds in what becomes a perpetual growth process; a growth mindset, if you will. It is not long until students begin to expect success. As the success continues, the rate of learning begins to accelerate and the limits that have constrained these youngsters for generation begin evaporate.

Consider how different a teacher’s challenge would be if, rather than a classroom of students who are pushed ahead before they are ready and are experiencing disappointing outcomes, routinely; that teacher found him or herself in the midst of a classroom of students who expect to be successful and are enthusiastic about learning.

Which students are most likely to perform well on dreaded high-stakes, state competency examinations

If such outcomes became the norm in public schools, how quickly would the need for programs that provide public support to the poor, begin to diminish? How long before high-risk testing would be rendered irrelevant? How quickly could our teachers be able to shift the focus of students from learning answers to questions on state competency examinations to critical thinking and creativity?

This is the world we could envision if superintendents of districts with struggling elementary schools chose to utilize The Hawkins Model©.

We would have an education process designed to produce the outcomes the American people and society need if they are to flourish and also compete in the global marketplace?

Making Transformational Change

We all know how hard it is to change things that we’ve been doing  for what seems like forever. If you have ever tried to quit smoking, lose weight, start exercising, or one of a thousand other things, you know inertia can seem almost insurmountable.

Sometimes, however, we cannot get the need for change out of our head. It eats away at us and we might even lose sleep because we can’t stop thinking about it! Deep down we know something is wrong and we also know someone must do something about it. Why not let that someone be you?

Usually, we are only one among many who suffer the consequences of someone else’s inaction.  In the case of public education, everyone suffers because we seem to be stuck in time.

It is even harder when people are bashing us, always telling us we need to do something about this habit or that. No one likes to feel nagged into doing something and we don’t want to be blamed for it.

There is a part of us, however, that just wants to dig in and resist. Often, it is simply a matter of not wanting to admit that the other person might be right, especially when they are right for the wrong reasons; or to suffer what we feel is a blow to our self-esteem; or, just feel the need to defend ourselves from being unfairly blamed.

So, what do we do when there is a crisis and the need for a dramatic transformation is compelling? How do we overcome the monumental power of inertia and, often, self-defense?

Many teachers and administrators are experiencing all these things. They know public education is in crisis and they are sick and tired of taking the blame. They know many of their students are struggling and nothing we do seems to change that fact. Of course, even in struggling schools and classrooms, we do help some of our students but, often, there are just too many of them.

Teachers also know that all the attention they are asked to pay to high-stakes testing  only makes it worse, not better. The seemingly incessant focus on preparation for high-stakes testing just makes it harder to find the time to do the things we know are more important. We also have learned to resent the data from testing and how the numbers have been weaponized to attack teachers and the public schools to which we are so fiercely dedicated.

The truth is, teachers don’t need test scores to understand the problems in public education, because they see them every day in their schools and classrooms. The education system, however, is like a runaway train and all educators feel a sense of powerlessness to slow it down, let alone bring it to a halt.

Even teachers in high-performing schools and classrooms know, deep down, how fortunate they are to be teaching in district, school, or classroom where students want to learn. But for the grace of God—or good fortune–they could be laboring in a classroom where students who want to learn are few.

I challenge all public-school educators to take a step back and acknowledge that something is wrong and that the education process within which we are asked to teach offers no solutions.

I also challenge teachers and administrators to understand that legislators and policy makers cannot fix what is broken because they are too far removed from it to comprehend the full breadth and scope of the challenges facing our public schools.

It is imperative, also, that public school educators understand that education reformers; with their focus on charter schools, teacher- and union-bashing, and voucher programs; cannot fix public education because not only do they not understand how to fix it, they even fail to comprehend how much damage they do with their criticisms and misguided reforms.

The truth is that the only people who can fix what is wrong in so many of our schools and that harms so many of our nation’s precious sons and daughters, are the teachers and administrators who are up to their gills in challenges. What these teachers and educators must be willing to consider is that the answers cannot be found in the trenches.

It is the trenches, however, where professionals learn what is not working and they must feel compelled to utilize what they witness, daily, and what they have learned from those experiences as powerful motivations to embrace transformational change.

We must take back to the laboratories and drawing boards that which we learn in the pits, and then utilize the principles of systems’ thinking, of organizational development, and of positive leadership to create and entirely new way to structure, organize, task, and resource our schools. Only then are we ready to take these new solutions back to our community schools and classrooms.

Have no illusions. The only place we can fix public education in America is in our communities where men, women, and children live, learn, work, and play; and, the only people who can fix it are the teachers, administrators, and the parents of our students.

The key to transformational change is not in complaints, protests, demonstrations, and labor actions—as necessary as they might, sometimes, be.

The key to transformational change will come when professional educators and the communities they serve unite as positive advocates for a new and innovative idea. It must be understood that the sweeping changes that will be required will not be found in incremental changes, new approaches, methodologies, and new technologies, although each of these things will find a home in a new and well-conceived, 21st Century education process.

I respectfully offer an education model  I have developed as a point of embarkation. I call it The Hawkins Model© only to claim the right of authorships. If implemented, someday, my model will be available for free to any public, parochial, or private not-for-profit school that wants to utilize it. The Hawkins Model© was developed from all that I have learned after forty-five years of working with kids, leading organizations, solving problems, working as an independent organizational development and leadership consult, and of walking in the shoes of public school teachers as a substitute teacher in the elementary, middle school, and high school classrooms of a diverse, urban public school corporation.

Please take time to investigate my model. It may prove to be the solution we need. The very worst that can happen is that it will spark a better idea in the minds and imaginations of a few of you who are reading this post. If you are intrigued by what you read, please share it, widely, and open a dialogue.

Time is a Variable in the Education Equation, not a Constant

In our current education process within which teachers and students must do their important work, time is a constant component in what we might think of as the education equation.  Think of the education equation as you would any other algebraic equation used to illustrate the relationships of the components that work to produce desired outcomes. In the case of public education, we identify our desired outcome as student learning.

Time plays a significant role in the existing education process. We structure our classrooms according to age, which is a function of time. Students progress from Kindergarten or first grade through grade twelve on a year-to-year basis. Time, also, is integral to academic standards. Not only do those standards delineate the things children are expected to learn, we have also set time frames that are coordinated with student grade levels. These suggest where students should be in various skill development and subject areas at pre-determined points in time.

These time components are constants in that neither teachers, administrators, nor public school districts have been given the latitude to alter those time frames. They are part of the framework within which all are expected to work and are utilized to establish the basis on which outcomes are measured; specifically, student achievement . This suggests an underlying assumption that has far-reaching, adverse consequences for our nation’s children. It suggests all children learn and develop according to the same time schedules.

This plays out in the classrooms where students of a certain age are assigned to the same grade level and move from one grade to the next at the end of a calendar school year. Grades designed to measure and report student achievement are recorded by school year, semester, and grade period.

Within classrooms, students are expected to move from lesson to lesson and chapter to chapter as a group. Teachers develop lesson plans with time frames to which classes march in cadence, moving students from lesson to lesson. After allowing time for practice assignments, lesson plans have some time allocated for helping students learn from both their successes and mistakes. Within that framework, teachers do the best they can, responding to students with disparate needs and outcomes, but many  teachers would say it is never enough to meet the needs of every student, particularly those who struggle.

The reality is teachers are given little or no latitude to stop the march of time and make certain every child understands. When it is time, students are given chapter or unit tests and then must move on to next lessons and topics, ready or not.

When standardized tests are given, results are reported in relation to grade levels, as established by academic standards. When individual students are unable to pass these assessments in key subject areas, they are considered below grade level. In other words, they are not doing well when their performance is compared to students of the same grade and age.

This practice reveals significant flaws in our thinking about how students learn. We fail to consider that students start from the different points on an academic preparedness continuum. It also assumes that the appropriate way to gage a student’s progress is by comparing their progress to classmates.

Consider two students who arrive for school at the same time and age. One starts at point “zero” on a theoretical  “academic preparedness continuum,” while the other may have begun ten points ahead on that same preparedness scale.  Let’s assume, one year later, the first student has progressed from point zero to point six, while the second student has progressed from point ten to point fifteen. If the expectation is that students, at that age and grade, should have progressed to point fifteen, the second student is at grade level and the first is not.

Had we taken a closer look at the data, we would see that the first student actually made more progress than their classmate. With this data in hand, which student would we say accomplished the most? Is keeping up with a classmate truly more important than making significant individual progress? Most of us would say it is not, yet this is the way we assess performance.

This is an over-simplification, to be sure, but it is representative of what happens in classrooms across the nation for millions of children. The consequences of such things can be staggering in the life of a child. Consider that the first student, working hard to catch up and making progress, is viewed by the system as behind, based on test scores. In these situations, do any of these students begin to acquire the label of being below average or slow? We say this does not happen, but we all know it does.

We also say that the expectations for such students are never lowered but do we believe that? What happens to the child for whom expectations are lowered? How do they ever get back on track? They same is true at the conclusion of each lesson. How do students fare who are pushed ahead before they fully grasp the subject matter?   

The key to resolving these types of inequalities is to make time an independent variable, rather than a constant; giving teachers and administrators the latitude, first, to see that kids who are behind, for whatever reason, are given more time and attention so they might catch up; and, second, to measure each child’s performance against their own progress rather than on the basis of an arbitrary schedule of expectations or the performance of others.

Time can be an extraordinarily powerful tool  to enable teachers to help kids sustain their progress and be recognized as a “striving learner” rather than as one of the slow kids in the class. Presently, time is an extraordinarily negative force, constraining teachers and impeding student progress. This is just one example of how the education process is structured to function contrary to the best interests of both students and teachers.

The education model I have created was designed to mold the education process, including time, around the needs of teachers and students. The Hawkins Model© is engineered to empower teachers to utilize time as a resource to help students experience, celebrate, and be recognized for their progress; for their success. Consider how an environment is transformed when both students and teachers enjoy success. Confidence grows with each successful step taken. Once a child’s confidence and self-esteem begin to soar, who knows how much they may accomplish, someday. If you are a teacher, imagine what such an atmosphere would mean to you.

Differentiating Control and Influence with Respect to Student Achievement

Thanks to @StevenSinger3 for his comment that “student achievement and growth are things teachers do not control. His other point is that “lawmakers need to understand this & stop trying to hold us accountable for things out of our control.”

Of course, he is correct. Teachers can no more control the achievements of their students than leaders can control the achievement of their people. What teachers can and must do, however, is influence their students. How we differentiate control and influence has much significance in addressing the challenges facing teachers and public schools.

To be able to adapt to the needs of their students, teachers must possess some level of control over the education process; empowering them to exercise discretion. This brings an important question into focus. “Does the education process exist to serve the needs of teachers and students or do teachers and kids exist to serve the process.” See my earlier post entitled: A Square Peg in the Round Hole of Public Education.”

The existing education process is rigid and un-malleable. It functions to ensure that what students are to be taught conforms to academic standards and timeframes. It is not designed to provide teachers with the flexibility they need to differentiate with respect to student needs.

We have carved out exceptions for children who have been identified as having a recognized disability and this works reasonably well. Little has been done, however, for the children whose deficiency is academic preparedness, whatever its genesis. The fact that children of color and those for whom English is not their mother tongue are disproportionately represented in the population of students with an academic preparedness deficiency has enormous adverse  consequences  for all aspects of American society.

How can we expect our teachers, unsung heroes all, to have a significant positive influence on these disadvantaged children if they cannot differentiate?  

In many schools, disadvantaged kids are the rule not the exception.  It is imperative that teachers be able to deviate from rigid structure of the education process for any student who struggles; and this is especially true during a student’s first few years of school. If we cannot get kids on a positive learning path when they are 5 and 6 years old, they are likely to have given up by the time they are fifteen and sixteen? It is incredibly difficult to remediate the learning patterns of young people who have spent as many as ten years learning that it is pointless to try.

The brains of normal newborn babies are programmed to learn. Babies soak up the world around them through their sensory apparatus. Because of their innate curiosity, kids are motivated to learn but that motivation must be sustained. When they arrive for their first day of school, we can help sustain or, if necessary, re-ignite that motivation with positive reinforcement that is most powerful if it is provided within the context of a nurturing relationship with people who care about them. Positive reinforcement from parents or other caregivers and teachers, who are both able and committed to giving kids time and attention, can be a powerful  force. It works best when the providers of that reinforcement are working in concert, as members of a team, but often, it will be left to teachers. Hence, it is imperative that teachers are given latitude.

Think of that positive reinforcement in terms of affirmation, acknowledgement, and celebration of success. Affirmation is reinforcement of an individual’s inherent value. It is letting kids know that they are important, that we like and care about them. It instills a sense of belonging. Think about how many of the students who have engaged in acts of violence against their classmates and teachers  appeared to exist on the fringes of their in-school communities; who felt no sense of belonging. That sense of being a part of a community, team, or family not only helps develop a healthy self-esteem, it helps nurture and sustain one’s motivation to learn.

Acknowledgement and celebration of success are essential to learning. Success must be experienced before it can be acknowledged and celebrated, however. If the education process neither authorizes nor facilitates the ability of teachers to give students the time and attention they need to learn, not only are students deprived of the opportunity to master subject matter, they are denied the opportunity to celebrate success, which reinforces the learning process and their motivation to learn.

Recall, always, the learning process is, itself, learned behavior.

It is true they do not control student achievement, but teachers have power to influence that achievement, provided they are able to exercise discretion and exert some level of control over the education process.  If the education process does not accommodate that freedom of action, on the part of teachers, it must be replaced.

The Importance of Feedback and How To Provide it

Performance management has become a necessity in almost all organizations, irrespective of venue and yet, typically, they are one of the most stressful and virtually useless activities in modern-day leadership.

Unfortunately, in public education and elsewhere, the evaluation process has become engrained as a bureaucratic requirement, much like high-stakes testing. If principals, as with all supervisors, focus on their mission, however, formal performance evaluations should be little more than a minor inconvenience.  All it requires is to integrate feedback into the daily work of principals. Same is true for superintendents providing feedback to principals. I call this integrated performance management.

This may seem impossible within the context of the existing education process, but imagine an education process structured to support these responsibilities. This is exactly the type of process I propose in The Hawkins Model©.

So, what is a principal’s purpose?

Their mission is to help teachers develop their potential to the optimum and do the best job of which they are capable; to help your teachers develop their craft, relentlessly. Principals have no greater purpose and their success will be measured in terms of how well teachers are able to serve the needs of their students.

What is “a teacher’s craft?”  

Teaching is an uncertain science. Never can we be assured that if we do “x”, “y” will be certain to follow. Not only is every teacher unique, as are each of their students, every teacher is on a unique growth and developmental path and the principal’s role is to help them improve the level of their “craftspersonship,” daily; which, in turn, improves the quality of outcomes.

A teacher’s craft is a dynamic body of skills, tools, experience, and wisdom coupled with the ability to apply them to meet the unique needs of individual students.  By utilizing their accumulating body of experience, teachers learn how to assess and respond to the unique needs of each student as each of them moves along their individual growth and developmental path; whether academic, physical, and emotional.

The teacher’s mission, also, is to help students begin accepting responsibility for their own dreams and aspirations. The ultimate objective for each of our students is that they leave school with meaningful choices and become productive members of a participatory democracy.

Ironically, teachers are much like their students; they must take increasingly more responsibility for their own professional growth and development.

As a principal, the job does not involve comparing teachers to one another or to grade them. Neither is it to find someone doing something wrong, unless it presents a teaching opportunity. When you spend time, daily, talking to each team member about their unique situations and working to help them develop their craft, they will always know how they are performing, and you will always know their status. Providing this kind of ongoing, integrated support is not something done once a quarter, semester, or school year, rather it is what you do every day in your interactions with both teachers and staff.

Principals must also understand that his works only if your teachers are willing to trust that your purpose is to help them be successful. They must view you as their champion and this must be demonstrated by your actions, not just your words.

This kind of an approach will help teachers feel they have some level of control over both process and outcomes. Having control over the outcomes in our lives is a powerfully motivating force.

Neither teachers nor students will commence their developmental journey from the same point of embarkation; rarely will they follow the same pathway or progress at the same speed; and, always, the objective is to help them apply in life what they have learned every step along the way.

If we learn to appreciate the value of every individual, what we do ceases to be work and becomes an adventure. There are few things in life that feel better than helping another person be successful. Being a principal, like being a teacher, is supposed to be rewarding.

There may be times when principals must make tough decisions. We do not want to give up on our teachers too quickly, however, any more than we want our teachers to give up on their students. The key is to give everyone an opportunity to surprise us, which, in turn, gives us something to celebrate together.

When formal performance evaluation reports are required, they will be little more than a status report and will almost always be a positive. The exceptions are when some remedial action has been deemed necessary and, in such cases, there should be a specific remediation plan where expectations are clear for all parties. Never should a teacher be out there feeling alone, hopeless, powerless, or unsure of their professional standing. We must help them learn to expect positive outcomes. The same goes for students.

Working in a bureaucracy is never easy but we are not required to let the bureaucracy define us. The best way to avoid being constrained by the environment around us is to keep a laser-like focus on our mission/purpose, which is: “help people be successful.”

If you are thinking this is impractical or even impossible in your school, you are offering “proof positive” that the existing education process is obsolete and unable to meet the needs of kids, teachers, and communities. For as long as a principal or teacher must circumvent the process to do their jobs, we will never produce the outcomes we need.

My education model is engineered so that the structure supports the work we do, not the other way around. Please take the time to check out The Hawkins Model©. You might be surprised!

Reinventing Public Education: A Categorical Imperative!

Transforming/reinventing public education in America is well within the realm of possibility because it is a relatively simple human engineering challenge. The obstacles to its realization exist not in the architecture or mechanics of a solution rather in the politics of change. Those obstacles begin with how difficult it is for people to step outside their paradigms and envision a different reality. Being able to envision a new reality is important to all human beings but is imperative for educators if we are to insure equality in education.

The danger we all face when confronted with a long history of disappointing outcomes is succumbing to resignation that we are powerless to alter those outcomes. It is so easy to become inured to the human consequences.

In public education, disappointing outcomes have been a fact of life for generations and the consequences have had an adverse impact on virtually all aspects of American society. Teachers entering the profession almost always believe that all kids can learn but, over time, they are confronted with the reality that so very many of them do not. Some educators succumb to the proposition that there are children who cannot learn.

That so many of these students are poor, black, and other minorities makes it inevitable that some men and women—not a majority, we believe—will draw unfortunate conclusions. Educators must be challenged to reject stereotyping or profiling by racial, ethnic, or any other categorization and conclude, instead, that the problem is not that these kids all look alike, rather that they experience similar disadvantages.

This tradition of unacceptable outcomes will not be altered until educators take a paradigm leap and imagine a new reality outside the boundaries of conventional thinking. Envisioning an alternate reality does not guarantee a solution, however. Even when we discover a transformational solution, we are still faced with one of greatest challenges facing organizations; we must overcome the paralysis of inertia.

What teachers, principals, and other administrators must do is simple. They must acknowledge that what they are asked to do in their schools and classrooms is not working for many students, especially the disadvantaged. They must be encouraged to forget about what the critics say; forget about the corporate reformers and the politicians who have been influenced by them; and, forget about test scores.

The only thing that matters to teachers is what they see in their classrooms. Not all teachers can see the pattern from their classroom, however, nor can all principals. Those educators blessed to work in high performing schools must not turn a blind eye to the challenges faced by so many of their colleagues.  They must remind themselves, often, that “if not for the grace of God, that could be me.” They must stand shoulder to shoulder with their colleagues in our most challenging schools and districts.

Superintendents have a special responsibility to provide positive leadership and in districts populated by struggling schools and failing students, superintendents must be strong enough to share the truth of what they witness. Their responsibility includes their students, the men and women who staff their schools, and the communities they have been chosen to serve. It serves none of these interests to act as if everything is okay.

It may be unreasonable to expect all top administrators to break from tradition, but they must be  relentless in challenging the assumptions of conventional wisdom. When these leaders see a long pattern of academic distress, they must feel compelled to act because if they do not, who can? 

It is not my desire to shower these good men and women with blame, but I do challenge them to accept responsibility. Blame and responsibility are two entirely different things. There is an essential principle of positive leadership that suggests “it is only when we begin to accept responsibility for the disappointing outcomes that plague us that we begin to acquire the power to change them.”

It has long been my belief that the top executives of any organization must be positive leaders with a passionate commitment to their mission. I have observed far too many leaders in education, whether superintendents or principals, who appear to be administrators more than powerful, positive leaders. Because most were hired and are evaluated based on their administrative experience and skills, we should not be surprised. Those graduate programs for school administrators that do not place great emphasis on leaderships skills must be challenged to rethink their mission.

It is my assertion that the absence of dynamic, positive leadership in school districts throughout the U.S. has given rise to a groundswell of dissatisfaction that, in turn, has opened the door for education reformers. These reformers—also good men and women—are only striving to fill a void of leadership. They see inaction from the leaders of public schools in the face of decades of unacceptable outcomes. Those outcomes are the millions of young people leaving school without the academic skills necessary to be full partners in the American enterprise.

What is unfortunate is that the solutions these education reformers and their political supporters offer have proven to be no more effective than the public schools they are striving to supplant. And, why should we be surprised when all they do is change buildings, call it a charter school, and ask teachers to do the same job they would be asked to do in public schools. They rely on the same obsolete education process and it is inevitable that they will get the same results.

This flawed education process impacts every child, adversely. To disadvantaged students, those impacts are often devastating.

Once again, I ask the reader to consider an alternate approach; a new model designed to focus on relationships and giving every child as much time as they need to learn every lesson, at their own best speed. Please check out The Hawkins Model© not seeking reasons why it won’t work rather striving to imagine what it would be like to teach in such an environment.

The ultimate measure of the success of our schools is not graduation rates, or the percentage of students going off to college. Education must be measured by each student’s ability to utilize, in the real world, that which he or she has learned; regardless of the directions they have chosen for their lives. Education must be evaluated on the quality of choices available to its young men and women.

Whether you are a teacher, principal, or superintendent, how does one explain that all your dedication, best efforts, and innovation over the last half century have produced so little in the way of meaningful improvements in the outcomes of disadvantaged students?

Blaming outside forces is unacceptable. If the pathway to our destination is obstructed, do we give up or do we seek an alternate route? If we succeed in treating the illnesses and injuries of some patients does this let us off the hook in dealing with people whose illnesses and injuries are both more serious, and more challenging? “They all count, or no one counts.”

It serves no purpose to beat the superintendents of our nation’s public school districts about the head and shoulders, but we have a responsibility to hold them accountable. 

If teachers would rally together and utilize the collective power of their unions and associations to challenge conventional wisdom, they would gain support and become a revolution. The same is true of administrators and their associations. If teachers and administrators would link arms, they would become an irresistible force, not for incremental improvements, but for transformational change.  

Is there any doubt in the reader’s mind that if teachers and administrators were united behind a positive new idea that would assure the quality of education of every one of our children, that their communities would rally to the cause?

Educators, you truly do have the power to alter the reality that is public education for every child in America.