Making Transformational Change

We all know how hard it is to change things that we’ve been doing  for what seems like forever. If you have ever tried to quit smoking, lose weight, start exercising, or one of a thousand other things, you know inertia can seem almost insurmountable.

Sometimes, however, we cannot get the need for change out of our head. It eats away at us and we might even lose sleep because we can’t stop thinking about it! Deep down we know something is wrong and we also know someone must do something about it. Why not let that someone be you?

Usually, we are only one among many who suffer the consequences of someone else’s inaction.  In the case of public education, everyone suffers because we seem to be stuck in time.

It is even harder when people are bashing us, always telling us we need to do something about this habit or that. No one likes to feel nagged into doing something and we don’t want to be blamed for it.

There is a part of us, however, that just wants to dig in and resist. Often, it is simply a matter of not wanting to admit that the other person might be right, especially when they are right for the wrong reasons; or to suffer what we feel is a blow to our self-esteem; or, just feel the need to defend ourselves from being unfairly blamed.

So, what do we do when there is a crisis and the need for a dramatic transformation is compelling? How do we overcome the monumental power of inertia and, often, self-defense?

Many teachers and administrators are experiencing all these things. They know public education is in crisis and they are sick and tired of taking the blame. They know many of their students are struggling and nothing we do seems to change that fact. Of course, even in struggling schools and classrooms, we do help some of our students but, often, there are just too many of them.

Teachers also know that all the attention they are asked to pay to high-stakes testing  only makes it worse, not better. The seemingly incessant focus on preparation for high-stakes testing just makes it harder to find the time to do the things we know are more important. We also have learned to resent the data from testing and how the numbers have been weaponized to attack teachers and the public schools to which we are so fiercely dedicated.

The truth is, teachers don’t need test scores to understand the problems in public education, because they see them every day in their schools and classrooms. The education system, however, is like a runaway train and all educators feel a sense of powerlessness to slow it down, let alone bring it to a halt.

Even teachers in high-performing schools and classrooms know, deep down, how fortunate they are to be teaching in district, school, or classroom where students want to learn. But for the grace of God—or good fortune–they could be laboring in a classroom where students who want to learn are few.

I challenge all public-school educators to take a step back and acknowledge that something is wrong and that the education process within which we are asked to teach offers no solutions.

I also challenge teachers and administrators to understand that legislators and policy makers cannot fix what is broken because they are too far removed from it to comprehend the full breadth and scope of the challenges facing our public schools.

It is imperative, also, that public school educators understand that education reformers; with their focus on charter schools, teacher- and union-bashing, and voucher programs; cannot fix public education because not only do they not understand how to fix it, they even fail to comprehend how much damage they do with their criticisms and misguided reforms.

The truth is that the only people who can fix what is wrong in so many of our schools and that harms so many of our nation’s precious sons and daughters, are the teachers and administrators who are up to their gills in challenges. What these teachers and educators must be willing to consider is that the answers cannot be found in the trenches.

It is the trenches, however, where professionals learn what is not working and they must feel compelled to utilize what they witness, daily, and what they have learned from those experiences as powerful motivations to embrace transformational change.

We must take back to the laboratories and drawing boards that which we learn in the pits, and then utilize the principles of systems’ thinking, of organizational development, and of positive leadership to create and entirely new way to structure, organize, task, and resource our schools. Only then are we ready to take these new solutions back to our community schools and classrooms.

Have no illusions. The only place we can fix public education in America is in our communities where men, women, and children live, learn, work, and play; and, the only people who can fix it are the teachers, administrators, and the parents of our students.

The key to transformational change is not in complaints, protests, demonstrations, and labor actions—as necessary as they might, sometimes, be.

The key to transformational change will come when professional educators and the communities they serve unite as positive advocates for a new and innovative idea. It must be understood that the sweeping changes that will be required will not be found in incremental changes, new approaches, methodologies, and new technologies, although each of these things will find a home in a new and well-conceived, 21st Century education process.

I respectfully offer an education model  I have developed as a point of embarkation. I call it The Hawkins Model© only to claim the right of authorships. If implemented, someday, my model will be available for free to any public, parochial, or private not-for-profit school that wants to utilize it. The Hawkins Model© was developed from all that I have learned after forty-five years of working with kids, leading organizations, solving problems, working as an independent organizational development and leadership consult, and of walking in the shoes of public school teachers as a substitute teacher in the elementary, middle school, and high school classrooms of a diverse, urban public school corporation.

Please take time to investigate my model. It may prove to be the solution we need. The very worst that can happen is that it will spark a better idea in the minds and imaginations of a few of you who are reading this post. If you are intrigued by what you read, please share it, widely, and open a dialogue.

The Importance of Feedback and How To Provide it

Performance management has become a necessity in almost all organizations, irrespective of venue and yet, typically, they are one of the most stressful and virtually useless activities in modern-day leadership.

Unfortunately, in public education and elsewhere, the evaluation process has become engrained as a bureaucratic requirement, much like high-stakes testing. If principals, as with all supervisors, focus on their mission, however, formal performance evaluations should be little more than a minor inconvenience.  All it requires is to integrate feedback into the daily work of principals. Same is true for superintendents providing feedback to principals. I call this integrated performance management.

This may seem impossible within the context of the existing education process, but imagine an education process structured to support these responsibilities. This is exactly the type of process I propose in The Hawkins Model©.

So, what is a principal’s purpose?

Their mission is to help teachers develop their potential to the optimum and do the best job of which they are capable; to help your teachers develop their craft, relentlessly. Principals have no greater purpose and their success will be measured in terms of how well teachers are able to serve the needs of their students.

What is “a teacher’s craft?”  

Teaching is an uncertain science. Never can we be assured that if we do “x”, “y” will be certain to follow. Not only is every teacher unique, as are each of their students, every teacher is on a unique growth and developmental path and the principal’s role is to help them improve the level of their “craftspersonship,” daily; which, in turn, improves the quality of outcomes.

A teacher’s craft is a dynamic body of skills, tools, experience, and wisdom coupled with the ability to apply them to meet the unique needs of individual students.  By utilizing their accumulating body of experience, teachers learn how to assess and respond to the unique needs of each student as each of them moves along their individual growth and developmental path; whether academic, physical, and emotional.

The teacher’s mission, also, is to help students begin accepting responsibility for their own dreams and aspirations. The ultimate objective for each of our students is that they leave school with meaningful choices and become productive members of a participatory democracy.

Ironically, teachers are much like their students; they must take increasingly more responsibility for their own professional growth and development.

As a principal, the job does not involve comparing teachers to one another or to grade them. Neither is it to find someone doing something wrong, unless it presents a teaching opportunity. When you spend time, daily, talking to each team member about their unique situations and working to help them develop their craft, they will always know how they are performing, and you will always know their status. Providing this kind of ongoing, integrated support is not something done once a quarter, semester, or school year, rather it is what you do every day in your interactions with both teachers and staff.

Principals must also understand that his works only if your teachers are willing to trust that your purpose is to help them be successful. They must view you as their champion and this must be demonstrated by your actions, not just your words.

This kind of an approach will help teachers feel they have some level of control over both process and outcomes. Having control over the outcomes in our lives is a powerfully motivating force.

Neither teachers nor students will commence their developmental journey from the same point of embarkation; rarely will they follow the same pathway or progress at the same speed; and, always, the objective is to help them apply in life what they have learned every step along the way.

If we learn to appreciate the value of every individual, what we do ceases to be work and becomes an adventure. There are few things in life that feel better than helping another person be successful. Being a principal, like being a teacher, is supposed to be rewarding.

There may be times when principals must make tough decisions. We do not want to give up on our teachers too quickly, however, any more than we want our teachers to give up on their students. The key is to give everyone an opportunity to surprise us, which, in turn, gives us something to celebrate together.

When formal performance evaluation reports are required, they will be little more than a status report and will almost always be a positive. The exceptions are when some remedial action has been deemed necessary and, in such cases, there should be a specific remediation plan where expectations are clear for all parties. Never should a teacher be out there feeling alone, hopeless, powerless, or unsure of their professional standing. We must help them learn to expect positive outcomes. The same goes for students.

Working in a bureaucracy is never easy but we are not required to let the bureaucracy define us. The best way to avoid being constrained by the environment around us is to keep a laser-like focus on our mission/purpose, which is: “help people be successful.”

If you are thinking this is impractical or even impossible in your school, you are offering “proof positive” that the existing education process is obsolete and unable to meet the needs of kids, teachers, and communities. For as long as a principal or teacher must circumvent the process to do their jobs, we will never produce the outcomes we need.

My education model is engineered so that the structure supports the work we do, not the other way around. Please take the time to check out The Hawkins Model©. You might be surprised!