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Article by Finland’s Pasi Sahlberg as shared by Valerie Strauss in her column “The Answer Sheet” in the Washington Post

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A huge thank you goes out to Valerie Strauss (@valeriestrauss) for sharing the article by Pasi Sahlberg (@pasi_sahlberg), in her column, “The Answer Sheet” for The Washington Post. Pasi Sahlberg is the author of Finnish Lessons: What Can the World Learn About Educational Change in Finland.

I encourage the reader to check out Sahlberg’s article “What if Finland’s great teachers taught in U.S. Schools?”

Sahlberg’s most important point is that there is no one approach or “silver bullet” that will solve the problems with education in America. What is needed is a comprehensive approach that addresses every aspect of a nation’s educational system from the way we prepare teachers for their professions, what we teach, how we teach it, and how we involve the entire community.

Our current focus on teachers as both the cause and the solution to the problems of public education in American is a prime example of how little our policy makers, our politicians, and even our business leaders understand about education as a system. We proceed as if the answer is holding teachers accountable on the basis of their students’ performance on standardized competency exams on the one hand and threatening dire sanctions against schools, including closure, if they fail to measure up on the other. Sahlberg’s reference to such a “toxic use of accountability” suggests that the approach itself is harmful to the system and to the children and communities that our schools exist to serve.

Our complementary focus on encouraging the establishment of charter schools and offering vouchers to entice motivated families to abandon their public schools suggests a presumption, on our part, that we expect our focus on accountability and testing to fail.

I share Sahlberg’s belief that teachers, while important, are only a part of the problems with education in the U.S. and, regardless of how effective they are, “schools and teachers alone cannot overcome the negative impact that poverty” and, I would add, the lack of both the motivation of students and support of parents. Sahlberg cites the need to “Elevate children out of poverty by other public policies.”

My only criticism of Sahlberg is his not uncommon assertion that poverty plays the pivotal role in the problems of education in the U.S. As he suggests, however, the data seems to show that poverty plays a bigger role in the challenges facing American children than in most other developed nations. This is a fact that should shake Americans out of our complacency but we reject it because it does not fit into our rather exalted self-image.

In my book, Reinventing Education, Hope, and the American Dream: The Challenge for Twenty-First Century America, (REHAD), I suggest that it is not poverty so much as it is the lack of hope on the part of the parents of our children that an education offers a way out of poverty. No one can deny that poverty creates tremendous disadvantages for American children but the fact is that some children find a way to excel academically, in spite of the poverty they endure.

What we need to understand is “what are the characteristics that distinguish such children from the majority of their classmates?” I suggest that the distinguishing characteristic is that the children who succeed are supported by parents who somehow, in the face of all odds, cling to the hope that an education is a portal to a better life. These parents and guardians possess a relentless commitment to the education of their children and not a day goes by that they do not communicate the importance of education to their sons and daughters.

The problem is not poverty rather it is the hopelessness and powerlessness that so typically accompany poverty. While poverty is a condition that seems to defy our best efforts, hopelessness and powerlessness are states of mind about which we can do something. We may not be able to get our hands around poverty, but we can attack hopelessness and powerlessness one family, one school, or one community at a time.

Sahlberg’s message is that we need a comprehensive approach that addresses every facet of the problems of education in America. I call this a systems-thinking approach in which we step back, sufficiently, that we can view our educational system as an integral whole. It is only from such a vantage point that we can begin to see how the system is influenced not only by external forces but also by internal forces that represent the consequence of our ineffectual tampering.

We not only need to shift our focus from teacher effectiveness to school effectiveness, as Sahlberg suggests, we need to effect a paradigm shift of our focus to the effectiveness of the system as a whole.

“Careful quality control at entry into teaching;” regarding teaching “as an esteemed profession, on par with medicine, law or engineering;” rigorous “competition to get into these teacher education programs” is where Sahlberg suggests we begin. He talks about the effectiveness of leadership within the classroom and school and the important role that parents play. He also talks about the importance of a positive school climate where teachers can “use their skills, wisdom, and shared knowledge for the good of their students’ learning.”

We need a comprehensive plan of action that addresses every aspect of our complicated educational system and process and offering a blueprint for such a plan is the essential purpose of my book, Reinventing Education, Hope, and the American Dream, (REHAD). Although I believe the solution I offer in REHAD is practical and effective it is offered as much as a catalyst to a profession-wide brainstorming process as it is a proposal for direct action.

Sahlberg closes out his article with a theoretical exchange of teachers with Finnish teachers coming to Indiana and Hoosier teachers going to Finland. He suggests that the Finnish teachers working in the context of the current American educational process would be able to deliver only marginal improvements in test scores. He suggests that, once acclimated, Hoosier teachers in Finland would begin to flourish.

Interestingly, in one of the drafts of REHAD, I posed a similar hypothetical experiment in which we would exchange teachers from model schools that exist along the fringes of the American educational system with those from our more challenged public schools. The results I envisioned as a result of such an experiment were virtually identical to those envisioned by Sahlberg.

Sahlberg strives, as do I, to challenge Americans to alter the way we think about education and expand the boundaries of conventional thinking. It is my hope that my modest contribution will help ameliorate the difficulty many Americans have in acknowledging that we can learn something from the experience of other nations.

Excerpt #8 from Reinventing Education, Hope, and the American Dream – Introduction

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Outdated Facilities and Technology

With respect to school facilities and resources, there are abysmal facilities in communities around the nation and, while they are certainly substandard and contribute to an overall unfavorable atmosphere, replacing these facilities with modern state-of-the-art physical structures will not result in a dramatic turnaround. Fort Wayne Community Schools (FWCS) provides a marvelous example. Two of the eleven FWCS schools that were identified by the State of Indiana as at risk of takeover because of their performance as measured against a number of criteria, had been renovated, in the recent past, at a cost of tens of millions of dollars. These two schools are, arguably, two of the finest high school facilities in all of northeast Indiana. Quality buildings are a real positive but they do not alter the level of student motivation and they do not alter the recipe for educational success.

Should we continue to improve school buildings and technology? Absolutely but it must not be our first priority.

Curriculum

While many advocate curriculum reforms, most schools within individual states are held to the same educational standards and have curricula that vary minimally with other schools, irrespective of the performance of those schools. Can we do a better job at the development of curricula that are well-suited to the needs of the Twenty-first Century? Yes, we can and we must do better but curricula alone do not explain divergent results within schools of the same community and a focus on curriculums must not be our highest priority.

Often, lowered expectations account for curriculum variances as underperforming schools often lower their expectations in an effort to make gains in competency test results and graduation rates. Even more critically, expectations correlate to our perception of relative disadvantage with respect to a child’s circumstances. Whether we admit it or not, there is a tendency to consider it unfair to expect as much from disadvantaged students as we do from their counterparts.

Another common assertion is that we must extend the number of hours in the classroom and increase the proportion of those hours devoted to math, language arts, and science. It is unrealistic to think that this is anything other than a small part of the solution and certainly not one at the top of our priority list. In schools comprised of large populations of unmotivated students, such initiatives will only serve to prolong the daily agony of students and teachers alike

Race and Ethnicity

Is the problem race or ethnicity? The most glaring fact in all of public education is the performance gap between African-American and white students. It is a fact of which we all are aware but about which few will talk, candidly. For many experts, it is safer to cling to the idea that poverty is the culprit. Sadly, there are some Americans who are content to believe that the performance results of black children are the best that we can expect. Some actually believe that black children are predisposed to fail. That the majority of Americans are unwilling to talk about this issue openly and frankly contributes greatly to the persistence of such ignorance.

The performance gap between white students and Hispanic and other ethnic and racial subgroups may not be as glaring but it is every bit as disconcerting. The indisputable fact is that students from a wide range of racial and ethnic backgrounds excel academically and that some white students fail just as badly as their minority counterparts. When will we wake up to the fact that the issue is one of culture rather than of race or color, and then act accordingly? One of the most important lessons to be gained from the success of the “model” schools about which we have talked is that kids from diverse backgrounds can and will learn.

Student Behavior

Is the problem behavior? There is no doubt that teachers who labor in under-performing schools spend a disproportionate amount of their time striving to restore order. Stories of teachers who have time for little else are well documented. Disruptive behavior is nothing other than a manifestation of a lack of motivation, which we believe to be a symptom of a counter-cultural devaluation of education, and a system that is focused on failure.

Fractured Families

Finally, we return to the subject of supportive families. The single greatest advantage enjoyed by high-performing schools, of whatever genesis or jurisdiction, is the support of the parents of their students. The more a parent values education and the more he or she wants the best possible education for his or her children the more involved and supportive he or she will be and it does not seem to matter whether it is a one or two-parent home. What matters is that parents truly consider themselves to be partners who share in the responsibility for the success of their children. The more relentless these mothers, fathers, and grandparents are with respect to academic expectations, the more successful the child, whatever his or her racial, ethnic, or economic circumstances.

One of the more interesting developments since the emergence of charter schools is that many of these schools have failed to produce significantly better results on competency examinations than their public school counterparts. While we encourage research into the dynamics of this phenomenon, we think we can predict one of if not the biggest contributing factor.

Parents who make sacrifices, both financial and otherwise, to enroll their children in private, parochial, or charter schools are typically invested in the education of their children. They are motivated to see a positive return on their investment and they accept responsibility as partners in the education of their children. Unfortunately, some parents take advantage of vouchers but think, having made such a choice, their job is complete. Such parents are not invested and may not accept responsibility as partners in the education of their children. The students of such parents will be no more likely to succeed academically than they were in their former school. As is so often true, when people get something for nothing, they have an entitlement mentality. We repeat our assertion that, it is not the school that makes the difference in education and that vouchers are not the solution.

If educators could have just one wish, and truly took the time to think about it, the overwhelming majority would wish that each of their students had parents who care, who want to be involved, who truly accept responsibility for their kids, and who support the teachers and principals. Proving this assertion is the greatest single contribution special schools make in an aggregate sense. Creating such a reality in every school in the United States of American is the categorical imperative of our time.

Excerpt # 7 from Reinventing Education, Hope, and the American Dream, from the Introduction

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Poverty

The majority of experts suggest that poverty is the biggest problem in American public education. Notwithstanding that poverty creates tremendous disadvantages for students and that much must be done to put supports in place, there are many students from the poorest of backgrounds who excel academically and there are those who fail in spite of the relative affluence enjoyed by their families. We suggest that poverty and the problems with our systems of public education are symptoms of the same pathology. What seems to matter is a combination of two critical states of reality.

The first is how parents view the relationship between education and opportunity. For the relatively affluent families, it comes down to whether children are taught that opportunities must be earned, on the one hand, or are entitlements on the other. For the poor or for families that hover in the vicinity of the poverty level the issue is whether parents see an education as a way for their children to escape their disadvantage on the one hand or whether they have lost hope on the other.

It seems reasonable to conclude that the challenges of affluence are easier to overcome than the challenges poverty. We are concerned, however, about failing children on whatever end of the affluence continuum on which they can be found. The operative question is why we do not attack hopelessness, ferociously. Hope and expectations are inextricably connected. The consequences of an educational system that puts children in a position to fail can be devastating to the vulnerable and contributes greatly to this sense of hopelessness.

The second reality is the level of influence parents and family have over their children relative to the power and influence of the peer group. We suggest that parents who are ardent advocates for the importance of education and who teach their sons and daughters to swim in the currents of peer pressure rather than be swept away by it are most likely to have children who excel academically. As the strength of both the parent(s) advocacy regarding the importance of an education and their ability to help their children develop a healthy self-esteem begins to wane, academic performance seems to diminish. We suggest that the color of a family’s skin has precious little to do with the academic performance of their children. The role of affluence matters only to the extent that a family’s relative wealth contributes to or impedes its ability to sustain close relationships with its children.

Bad Teachers

Are there bad teachers in our public schools? Most certainly! Only a few, however, entered the teaching profession as bad teachers. They became bad over time, in many cases, after years of being subjected to a failure-laden system and precious little support from the parents of their students. If we were able to plot out the deterioration of the performance of such teachers it would be in almost perfect inverse proportion to the increase in their level of hopelessness with respect to successful outcomes. Many lose faith that what they are doing is making a difference.

What is remarkable is that there are so many public school teachers in urban communities all over the U.S. who somehow cling to their hope in the face of such distressing academic environments and teach to the best of their abilities. These men and women are the unsung heroes of public education and they deserve our respect and support, not the mounting criticism and indictments they are forced to endure.

Legislators are naive to think that they can make better schools available to the broad public simply through legislation that gives people more choices and also vouchers that help them pay for those choices. The problem, of course, is that only a small percentage of the total population is motivated to take advantage of such opportunities even when readily available to them. More choices and vouchers may provide lifelines to a few of the most motivated families but it is comparable to a sentence of death for the remainder.

The sad reality is that every time concerned parents jerk their children out of public schools in favor of alternatives such as suburban public, parochial, charter, or other “model” schools the abandoned urban public school is left with one less parent who cares. The teachers of these schools are now left with the most challenging and unmotivated students and least supportive parents, while enjoying none of the special luxuries that contribute to the success of their “model” counterparts and none of the hope. Projecting to all fifty states Indiana public schools’ loss of $37 million during the 2012-2013 academic year and we are talking about nearly $2 billion in revenue lost by schools systems that can least afford it.

What we are creating is a bifurcated system of education that separates the “haves” and the “have-nots.” The problem is not that we are creating alternatives for families that value an education rather it is that we are failing miserably in our efforts to fix the problems faced by the schools that are being abandoned.

The teaching profession certainly bears a portion of the responsibility for the problems with education in America and we must make every effort to improve the quality of teachers. We must challenge school administrations and teachers’ unions to find ways to work together toward this objective. In a later discussion, we will make recommendations for teachers and their unions on how to improve the accountability of teachers, thereby improving the quality of the aggregate faculty. Our top priorities, however, must be to attack the cultural forces that lead to parental apathy with respect to education and the resulting absence of motivation on the part of so many students on the one hand and to re-invent the educational process on the other.

Powerful forces are poised to rip control of education out of the hands Teachers and communities

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Yesterday’s (5/8/14) report, by Kimberly Hefling of the Associated Press, under the headline: “Nation’s students not improving: Exam finds no gains in seniors’ critical skills since ’09,” is certain to renew exclamations that our teachers are failing America’s children.

However absurd such proclamations may be, it is time for teachers, working collectively and with their communities, to take the lead in advocating substantial reforms of the educational process. If teachers permit educational reforms to remain exclusively in the hands of the government and corporate reformers, they are putting America’s children at risk and are leaving the teaching profession unprotected.

It is not sufficient to take a defensive posture and cry out against such reformers. What is needed are proactive proposals that the entire teaching profession can support with all of its political influence and might at the local, state, and federal level.

The reforms themselves must be substantial and they must literally reinvent the American educational process so that it:

• Is focused on success in real and substantive ways that allows teachers to teach children how to be successful;

• Shifts the focus back to subject mastery rather than test preparation, using the NAEP definition of “proficient” as a model where the expectation is to help students acquire the ability to apply what they learn to real-life situations;

• Puts teachers in a position to teach in an intimate environment in which they can form close, nurturing relationships with both students and parents;

• Help children experience the fun of learning under the tutelage of a “favorite teacher” rather than deal with the stress of looming annual, standardized exams;

• Integrate student assessment and teacher accountability into the instructional process, much like industry has done with quality systems, obviating the need for annual standardized examinations to demonstrate competency;

• Provides teachers with state-of-the-art technology and other tools to facilitate rather than obstruct what they do, where the technology is as seamless and productive as the smartphones most of us carry in our pockets and purses; and,

• Begins the challenging process of re-establishing the highest possible level of trust between parents and their children’s teachers.

Teachers must also use their collective might to aggressively pursue grants for creative programs that engage parents as partners in the education of their children (I encourage teachers to count the number of such programs of which they are currently aware).

I offer my book, Reinventing Education, Hope, and the American Dream, as a model for implementation at the local level in schools and communities all over the nation. It is a model that can also serve as catalyst for brainstorming or as a springboard for the development of other models.

In any case, it is time for teachers to act before their credibility is completely tainted and their social capital squandered.

Will More Minority Teachers Make a Difference?

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Will more minority teachers make a difference in the performance gap between white students and their minority classmates or will we have to close the performance gap in order to get more minority teachers?

On Monday, May 5th and article was released by the Associated Press and published by newspapers throughout the U.S. The article, about diversity among teachers, is interesting not only because the data is revealing but also because it gives us an opportunity to broaden the dialogue about the performance gap in education between white and minority students. This performance gap is the single most glaring fact in all of education and yet it is rarely discussed in any depth other than to make passing reference to it. Then, it is explained away with a series of clichés that have evolved from unverified assumptions that are influenced more by our prejudices than by reasoned observation and research.

We will not have solved the problems of public education until the performance gap has been significantly closed and ultimately eliminated and we cannot close the performance gap until we examine it scientifically and unapologetically.

Yes, it makes sense that it would be a good thing if more students “can look and see someone who looks just like them, that they can relate to,” as suggested by Kevin Gilbert, in the Associated Press article. It seems somewhat of a stretch, however, to conclude, as Gilbert does, that “Nothing can help motivate our students more than to see success standing right in front of them.”

If Gilbert, a professional educator in Mississippi and board member of the National Education Association, was correct we would expect that minority students would perform at a high level whenever they found themselves in a classroom with a teacher of the same race or ethnic background as themselves.

There is little documented evidence to support Gilbert’s assertion and we can only speculate what would be the impact on the “performance gap” if we could somehow increase the number of minority teachers in American public school classrooms.

My daughter’s experience, teaching in an all-black elementary school in Washington DC provides an example. Other than my daughter, every other teacher in the school was African-American. Her school was one of the lowest performing schools in one of our nation’s lowest-performing school districts. The racial makeup of the collective faculty had no appreciable effect on a reality in which only a handful of students were motivated to learn and where the parents of those few students appeared to be the only parents who cared or accepted even a modicum of responsibility for the success of their sons and daughters.

The teachers whom my daughter came to know and be inspired by were not drawn from the bottom of the barrel of qualified teachers, they were dedicated men and women who gave their all to help as many students as they could in the midst of one of the most dreadful teaching environments in the U.S.

Irrespective of race or ethnicity, what almost any teacher working in a public school classroom will tell you is that the overwhelming majority of their students could be successful if only they cared and if only they would try. These same teachers would add that without the support of parents it is incredibly difficult to break through the indifference.

For those readers who will be quick to suggest that it is the teachers who do not care, unless they have walked in the shoes of their children’s teachers they know not of what they speak. The overwhelming majority of our public school teachers care very much, even in the face of years of frustration and disillusionment.

Putting more minority teachers in American public school classrooms may or may not have an impact on the performance gap but, clearly, if only we could close the performance gap between white students and their minority counterparts there would be many more minority teachers to fill those classrooms. We can also say with confidence that the overwhelming majority of public school districts would love to have more minority candidates from which to choose when attempting to fill teaching vacancies.

Below are a few facts from the National Center for Educational Statistics about both the performance gap in education and also about the number of minority students who go on to college; the population from which future teachers can be recruited.

The National Assessment of Educational Progress (NAEP) measures the percentage of 8th grade American students earning an assessment level of “proficient and above” in math and reading. The NAEP defines “proficient” as having “demonstrated competency over challenging subject matter, including subject-matter knowledge, application of such knowledge to real-world situations, and analytical skills appropriate to the subject matter.” Since it is vital that the knowledge and skills a student acquires transfers to life as an adult, the phrase “application of such knowledge to real-world situations” is particularly noteworthy.

In 2012, of the students in 8th grade math, 44 percent of white students were assessed as “proficient or above,” compared to only 13 percent of black students and 20 percent of Hispanic students. In reading, the scores were similar as 43 percent of white students were assessed at “proficient or above,” compared to 15 and 19 percent of black and Hispanic students, respectively. Clearly the performance gap is as real as it is ominous. That we would consider 44 percent to be an acceptable level of achievement is sad commentary on American education.

When looking at students enrolled in 4-year colleges and universities in the same year, 59 percent were white, 15 percent black, and 16 percent Hispanic. I suspect it is not a coincidence that the numbers are similar to the percentage of students assessed at “proficient or above” on the NAEP Assessments.

When looking at students earning bachelor degrees in the 2011-12 school year, 70 percent of the graduates were white while only 10.7 were African-American students, and 9.8 percent Hispanic. Clearly, not as many minority students are making it through to graduation compared to their white classmates.

Given that not every college graduate chooses a career in education, we should not be surprised that minority teachers are under-represented in American public school classrooms. It is a reality that can only be altered by closing the performance gap and this is where we must place our focus. Everything else is a diversion that obstructs our progress.

Excerpt #6 from Reinventing Education, Hope, and the American Dream, The Introduction, cont.

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All educational policy makers, decision-makers, administrators, and practitioners are challenged to step back to a vantage point from which they can examine the system as an integral whole and challenge their fundamental assumptions about the educational process. We will show how this can be done, very specifically, in a later section of this work. All players in the system must be tasked to break out of their encapsulation and to think exponentially. What we need from teachers is that they acquire a willingness to try new things and be willing to leave their zones of comfort. Not everything we try will work but we will find no new solutions until we do try.

We can predict with a high level of confidence that increased student motivation and parental participation will make a difference in any educational setting. What is not so clear is whether the innovations in curriculum and instructional methodology utilized in these special schools would translate to all students across the spectrum of our diverse population of American children.

Honors programs in our mainstream public schools provide supportive evidence for this argument. In such honors programs, students have been selected on the basis of their demonstrated accomplishments. These are highly motivated students, almost all of whom are supported by committed parents who view themselves as full partners in the educational process. Within honors programs, the students, already successful academically, enjoy some of but not all of the advantages enjoyed by students in special schools. Often, principals assign their best and most experienced teachers to honors programs. In addition, the students in honors programs are sheltered from much of the negative peer pressure that pervades the classrooms, hallways, and playgrounds of most urban public schools. Honor students, for example, rarely are required to deal with the harassment of students who view education with disdain. They might have to deal with it in the corridors but not in an adjacent seat within an honors classroom.

The attributes that distinguish honor students, who are essentially self-selected for the program, from the non-honors students of their school are their motivation to learn, a demonstrated proficiency in an academic arena, and the fact that they are supported by parents who rigorously support the educational process. Our argument is further supported by the fact, to which many teachers will attest, that there are many other students who could be honors students if only they cared and if only they could be encouraged to try. Excellent teachers can and do provide such encouragement and we know that the encouragement of committed parents can be a powerful influence. The encouragement of teachers and parents working in partnership, however, creates the absolute best environment for the success of students. It is imperative that we work relentlessly to bring all American parents into this partnership. Although I have no evidence to prove my assertion, I believe that even teachers at the lower end of the performance curve do their best work with those students whose parents make an effort to show up at conferences and call or drop by to see how their children are doing.

An important difference between special schools outside of the mainstream system of education and highly successful honors classes is that while special schools are able to employ innovations in curriculum and teaching methods, honors programs must rely on the same curriculum and educational methodology found in the mainstream classrooms of their state. The only apparent difference for the honors classrooms are the motivation of students, their demonstrated accomplishments, and the rigorous support of families. This suggests to this author, that student motivation and parental responsibility are the most important components of educational success, wherever we find it. Honors students are also children for whom the traditional educational process is ideally suited. The flip side, here, poses a serious question: Could this be construed as evidence that our traditional educational processes are not a good fit for the majority of the students in our public schools?

The motivation of students and the active support and participation of parents are clearly the crucial difference makers in education, both public and private. The sooner we acknowledge this reality and begin to restructure our strategies accordingly, the sooner we will begin to see a transformation in the quality of American education for all students. Our second over-riding priority must be to challenge an educational process that seems to be both designed and focused on identifying and celebrating the accomplishments of a small percentage of elite students for whom academic success comes relatively easily, to the great disadvantage of the millions of other American children.

As we shall see when we examine the results of competency tests in the State of Indiana, thirty percent of the students throughout Indiana are unable to pass the ISTEP+ or the End of Class Assessments, which are meant to determine eligibility for graduation. Just because they passed does not mean that these students scored high on the assessments. Many passed by the slimmest of margins.

Over the coming century, the success of our nation requires a diverse range of skills. Excellence in any one venue will be as vital to our nation’s success as any other. Ron Flickinger, an educational consultant who provided feedback to me when this book was being written observed that, “The larger social system will value some skills more than others and will obviously pay more for those skills, but the culture has to find a way to communicate to its young that the guy that gets your plumbing right enhances the quality of your life just as much as the mayor of your city.”

An urgent need to completely rethink the reasons why so many children fail in our mainstream schools throughout the whole of the United States seems apparent.

Exerpt #5 from Reinventing Education, Hope, and the American Dream, from The Introduction

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Most Americans are unaware of the poor showing of the American educational system when compared to other nations in the world marketplace, but there does appear to be clear evidence that our children are performing poorly when compared to the children of other nations. This is particularly true of American children in our urban communities. As a result, our public schools are facing scathing criticism as are the educators who struggle to make the system work for our children. The cry goes out that our public schools are failing us and that teachers are to blame. Such claims are, at a minimum, misguided, at their worst a travesty.

In response to mounting pressure from federal and state officials, some school districts have resorted to major housecleaning; terminating teachers and administrators in groups both large and small. In other communities, state departments of public education are placing failing schools on probation and, in some cases, are threatening to take the schools over in an attempt to improve lagging test scores. In Fort Wayne Community Schools, the system to which we will often refer throughout this book, the district gave notices to more than 300 teachers and administrators at the end of the 2010/2011 school year and required them to reapply for their jobs as part of the district’s strategy for an academic shake up.

Such actions are tantamount to blaming soldiers for a war they were asked to fight. These efforts make an insignificant impact on the problem, especially when these schools rehire the same teachers and administrators and then move them to a different building. It does not work because teachers and administrators are only a small part of the problem and, in many cases, are themselves victims of an educational system that is both misdirected and poorly designed to do what we desperately need it to do in this ever-more complicated world.

So, what is the problem with public education in the United States of America? In response to what was meant as a rhetorical question, “What is the matter with these kids?” a middle school teacher with whom I shared a table in a faculty lounge summed up the problem with public education in the United States elegantly and concisely, if not kindly, in six words: “They just don’t give a shit!” And, he spat the words out.

My first response was to laugh. After ten years of substitute teaching, it has become glaringly obvious to me that there was more than a nugget of truth in the observations of this teacher, whose name and school I cannot recall. It is anything but a laughing matter, however.

There are, indeed, students who do care and parents who do support the educational process. The reality, however, is that an alarming percentage of those parents are pulling their children out of our urban public schools and placing them in a variety of private alternatives from parochial, charter schools, or other private schools to home schooling. In many places, state governments are encouraging such transfers through the use of voucher programs that allow the use of tax dollars to subsidize such transfers. Other parents are moving their families out of cities and into suburban and rural public school districts where they believe their children will receive a better education. The sad but compelling fact is that these suburban and rural public schools, and parochial and private alternatives, are out-performing their urban public counterparts on test scores to such a degree that it is difficult to be critical of parents who make such choices. The subsequent consequences with which our urban public school students and teachers must deal as a result of such departures are scary. We will return to this subject later in this chapter. Scarier, still, is that even our better schools are under performing relative to the school systems of other developed nations.

The only places where American students are consistently performing at an exceptional level are in special schools that exist, in small numbers, along the fringes of the mainstream educational system. Readers who have viewed the documentary, Waiting for Superman , were given a glimpse of a few examples of these remarkable little schools. As exciting as their performance might appear, these special little schools are not the answer to the American educational dilemma although they do offer a glimpse of the secret to solving the problem. They are not the solution because they are too few in number and simply cannot be replicated in sufficient numbers to solve the problem for the other ninety-nine percent of our nation’s student population. More importantly, they are not the solution because we have not made the effort to fully understand the reasons for their success. Instead, we stumble along in search of answers, blinded by our assumptions.

The leaders and advocates of such special schools suggest that their success can be attributed to two key factors. The first, these advocates suggest, is that these programs enjoy the luxury of being able to recruit exemplary teachers; the proverbial cream of the crop. The second is that, because these schools exist outside of the formal educational system, they are constrained by neither the bureaucracy of the public school system nor the power of teacher unions. Absent these constraints, according to their administrators, these schools are able to develop innovative curricula and place their exemplary teachers in exceptionally conducive environments, allowing them to do extraordinary things.

The freedom to do things differently and to break away from conventional wisdom creates a tremendous advantage for these schools and their students and mainstream educational policy makers and administrators must learn from their example. What we often ignore is that the most important advantage enjoyed by these special schools, we believe, is that the student populations of these schools are made up almost entirely of children whose parents are fiercely determined to see that their sons and daughters will get the best possible education.

Whether they are black, white, rich, poor, come from intact or fractured families is inconsequential. These parents took extraordinary action to get their children into these special schools, sometimes agonizing through a lottery process before their children are even accepted, and they are fully on board as partners in the educational process. It is from this fierce passion on the part of parents that students derive a powerful motivation to learn. When motivated students are supported by a sustained and active partnership between parents and educators, truly remarkable things happen. When combined with exemplary teachers utilizing innovative curricula and instructional methodology what takes place could be described as magical.

One would think it should be glaringly obvious that committed parents and their motivated sons and daughters are an essential ingredient in successful schools, wherever we find them, but the overwhelming majority of American educators and policy makers are so caught up in their daily challenges and so blinded by their preconceptions that they fail to see it.

Things Positive Leaders Can Do, Part 6 – When you are the boss!

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Accept that your people are your most important resource. However Imperfect they may seem and however many problems they may have caused they have more than enough potential to help your department succeed.

They are your people. You either select them or accepted them because they were thought to have the ability to do the job. Now they are your people and you are responsible for developing their potential. Remember that unless they are incompetent and/or unwilling, it is less expensive to remediate the problems they cause than to replace them. Place your faith and trust in them; elevate your expectations. If you are forced to conclude that your people do not have the potential your department requires, it is your responsibility to do something about it.

Let your people know what your company’s objectives are and let them know when it succeeds or fails and how you and they have contributed to that success or failure. Do not withhold data about your company’s performance. Remember that knowledge is power. Most employees have an intuitive understanding of what it takes to be profitable and, with a little help from you to teach them how to understand the numbers, you will likely be surprised at the manner of their response.

One of the best ways to do this is to give them specific information relating to the expectations of your customers.
Let you people know what your department’s job is and how it contributes to the success of the business. Also let them know how your department interacts with other departments and how these departments mutually support one another. Make certain you people understand how their jobs fit in the program and how they contribute to the success of the department and to the business as a whole. Identify the internal supply chains that exist for each department. Make sure they understand who exists to serve whom. Who are their internal customers and what are the expectations of these customers.

Whenever possible, help your people set specific goals and objectives. This does not mean setting those expectations for them. Expectations should be as high as possible as long as they are achievable and the more your employees participated in setting those expectations the more powerful they will be. Then, measure performance and publish the results. Find something to count. Celebrate all victories.

Let your people know that your job, as their supervisor, is to help them succeed and, then, do your job.
Become a strong advocate. Fight for your people and stand up for them. See that they get the credit they deserve.
Take advantage of every opportunity to give positive feedback and recognition. Feedback is not something that should occur on a schedule or on special occasions. Positive feedback should comprise a significant part of what we do, each and every day.

Establish an atmosphere that concerns itself with solving problems not fixing the blame. Allow for mistakes and for failure. Give recognition for a good try. The only people who never make mistakes are those that never accept a challenge and never extend themselves. Recall the adage that says that “unless you fall down once in a while, you are not really skiing.” Remember that mistakes are nothing more than wonderful learning opportunities.

Make a commitment to listen. Seek out the ideas and suggestions of your people and act on them. Establish a pattern of incentives that will encourage more ideas and suggestions. Let people know the outcome of their ideas and suggestions.
Manage on the move, out amongst your employees. Never underestimate the power of your physical presence and the number of opportunities your presence creates. Avoid the ivory tower image.

Operate with an open-door policy. Contrary to popular belief, an open-door policy does not weaken the chain of command. The rule of thumb is that “you can and should listen to anyone, anytime, but avoid taking action until you have heard all sides, gathered the facts, and involve all of the appropriate participants.” Schedule time when you will be available—otherwise your time will be devoured by circumstances beyond your control and the open-door policy will be a myth. Your people know how busy you are and that there are many demands for your time. When you guarantee time for them it will help them appreciate how precious your time is and how important they are that your are willing to share it with them. Remember that the best open-door policy is one in which the boss is going out among the people as well as allowing the people to come to the boss.

You will not be able to solve all of their problems but you will establish a positive atmosphere that will be a fertile ground for productivity and excellence.

Handle problems, don’t create them. Take action to resolve problem situations and to respond to problem behavior by people, face-to-face, eyeball-to-eyeball. Rather than criticize or punish people, deal with the natural consequences of behavior. Leave personalities out of it as much as possible. Solve problems at the lowest possible level.

Avoid the temptation to legislate solutions to problems. This gets the supervisor off the hook, temporarily, of having to deal with a problem. But it punishes the whole unit or department and it does not address the underlying problem. After all, behaviors are nothing more than symptoms of underlying issues. More often than not, it is the employee’s lack of commitment to the mission that is driving undesirable behavior. Do not make the majority suffer for the misdeeds of the few. In these situations, the innocent taste the bitterness of injustice and nothing destroys trust in leadership more than perceived injustice. Use the “few rules theory of leadership.”

Rules are the studs, joists, and rafters of bureaucracies. When the behavior of an individual compromises the mission or purpose of an organization, positive leaders go to the source. Positive leaders begin with the assumption that the individual wants to do a good job but has, somehow, been diverted from their purpose. Positive leaders view these events as opportunities to teach and also opportunities to build trust. They begin by reminding themselves of their purpose as a positive leader, which is to help individual men and women be successful.

“Hold on a minute!” you might say. “That is not the outcome we are seeking.”

A leader’s focus on outcomes, whether desirable or not, shifts the focus away from the individual. Imagine how differently you feel when someone accuses you of doing something wrong, compared to a simple response of surprise that the outcome of the effort was not what we wanted or expected. It changes the entire dynamics of the conversation. Positive leaders have the highest possible expectations of their people and they avoid searching for evil intent.
Inevitably, even in the career of the most positive leader, there will be men and women with the intent to work in the disinterest of their organization. Exemplary leaders are always shocked to discover people of bad character because they expect the best of everyone. When an individual to whom every consideration has been given proves him or herself to be untrustworthy, positive respond with the gavel of certain justice. These leaders respond unhesitatingly and unequivocally. At the moment when the positive leader becomes convinced that an individual can no longer be trusted, the leader’s efforts shift, immediately, from the focus on remediation to one of acting in the best interests of the organization. Rarely are the interests of an organization served by hesitation or vacillation. Positive leaders waste no time and immediately get the individual out of the organization.

Learn as many names as possible and smile at the people you encounter. Acknowledge your people as valuable human beings. Treat them with dignity and respect. People do not normally respond to embarrassment or humiliation. “KAP!” Kick Ass Privately when it is necessary to kick ass at all. Make people feel important. Have a training session for your entire management team to teach them how to make people feel important.

Your integrity and your character are your most important assets. You do not have to be right all the time nor do you need to win all of the battles.

Vent your frustrations and express your doubts only to your peers or to your boss. Even the penultimate leader feels doubt and frustration—after all they are human beings. It is okay to be human. What distinguishes positive leaders from their less effective counterparts is the recognition of their responsibility to put the interests of their organization and its people ahead of their personal interests. They vent their frustrations appropriately. Require the same of your staff. Encourage them to vent their frustrations to you. Once a policy is made by management, do not burden your staff with your disagreement or disenchantment with that policy. Carry out the policy with the same positive enthusiasm you would display if it were your pet project or idea. If you are a strong advocate, as well you should be, you will have given testimony of your opinion in the policy formation process. In dealing with your staff, encourage them to express their honest opinion about every topic until such time as the decision is made. Once the decision is made, expect them to support it enthusiastically.

Let your people know that you trust them to do their job, to produce results, to meet deadlines, to achieve objectives. Then, let them do their jobs. Don’t look over their shoulder until they have missed their deadlines. Give them honest feedback about their results. Remember that trust is one of the most important characteristics of a successful organization. Work hard to earn their trust in you.

You are the leader—so lead! Be Proactive! Be decisive! Accept responsibility! Keep an eye on the future!

Build Teamwork! Talk to your people about the role you want them to play and about its importance to the organization. See that they get recognition for their contribution and that they get to share in victories as a full member of the team. Intermix individual performance goals with team goals. If the individual’s performance holds the team back, involve the team in the resolution.

Insist on the facts! Know your department inside and out! Know what it produces and how much it costs to produce it. Don’t be afraid of the facts. They can be a powerful tool to get things done and the more you and your people know about your operation the better your outcomes.

Teach your people to accept responsibility for their jobs! When they come to you with problems or questions, use it as an opportunity to teach them how to think for themselves. Good leaders resist the temptation, when the employee is stuck on a problem, to take over and solve it. The goal is not to solve the problem and show how smart you are; the goal is to help them employee learn how to solve the problem and teach them how smart he or she can be. Ask them what they think. They may be extremely reluctant to share their ideas with you for fear of looking stupid, but ninety percent of the time they will have an idea that may lead to a solution.

Give a man a fish and you feed him for the day. Teach him how to fish and your feed him for a lifetime.
Teach your people how to be strong and independent rather than weak and dependent! Many supervisors think it necessary to keep their staff dependent on them when, in fact, this only weakens the organization. Effective supervisors are constantly working to help their staff become independent within the scope of their jobs.

Expect your people to be the best and expect your department to be the best. Make certain that your expectations are communicated to everyone. There is substantial evidence to support that most people will strive to live up to or down to the expectations of their leaders. There are very few people in the world who want to be a loser. People will follow a leader with a winning attitude. Leaders who believe their people are winners and who expect them to win, consistently produce winning teams.

When confronted with problems, take action to solve them. When you have no authority to act, prepare a plan of action and present it to someone who does have the authority. Give them enough information and sufficient options that they need only answer yes or no! There is never an excuse for inaction unless the problem is found not to be a real problem.

Deal with people in terms of their and your intelligent self-interest. Make decisions and take risks! Be patient and tolerant, set standards for others that represent their capabilities, not yours. Keep communication channels clear and rise above emotional barriers. Above all, accept responsibility for everything that happens in your department or organization. But, remember that responsibility and blame are not synonymous. In fact, forget about blame. Blame is a negative activity that contributes nothing to progress.

Set productivity goals that can be met by the majority of people in the workforce. Better yet, let your people establish their own productivity goals. The object is to set them high enough to generate pride in achievement but low enough that the majority begin to feel like winners. Publish those objectives for the world to see and post the results just as prominently. Let the results speak for themselves. With each victory, raise the level of expectations.
Begin the process of dismantling the bureaucracy. Try to find one rule per month that can be abolished. The more freedom you give to your people the more responsibility you have a right to expect. The more responsibility people have the greater their sense of ownership. Establish the ritual of inviting your people to nominate one rule per month for the scrap pile. You will also find this is an effective way to reduce your costs as each rule places and enforcement burden on the enterprise.

The list can go on and on. Build on this list! Use it as a springboard. We’ve tried to leave room with each of these strategies for your to flesh them out with greater specificity. Personalize them; tailor them to your individual tastes and preferences but, whatever, do something. Act!

Remember that anything human beings can imagine, human beings can do. Positive leaders believe in the possibilities and they believe in their people. Positive leaders communicate mission, vision, and values relentlessly.
Positive leaders strive to become totally dispensable to their organizations. They do this by empowering their people and in the process they become invaluable.

The world needs you and you can do it! You can make a difference!

Reinventing Education, Hope, and the American Dream, Excerpt #4, concluding the Preface

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We suggest that business principles can make significant and meaningful contribution to the challenges we face [in public education] but we are not talking about the principles that come from the boardrooms and their focus on financial incentives, investments, and entrepreneurialism. The business principles to which we refer are things that can be learned from an operational perspective in a business environment. These principles have to do with things like focus on one’s customer, structuring an organization to serve its purpose, problem-solving, teamwork, integrating quality assessments into the learning process, and giving the people on the production line the tools and resources they need to help them do the best job of which they are capable. In education, the people on the production line are teachers, administrators, and their staff.

The application of these principles to create a blueprint for a new reality in education in America is the over-riding purpose of this book.

Our first objective will be to offer a strategy to transform our systems of education, both public and private, to one that focuses on success and that prepares our young people for the challenges that the balance of the Twenty-first Century will present. Our second objective is to gain a true understanding of the reasons why our systems of education are under-performing because these are the same forces that threaten every aspect of our way of life. Once we have gained that understanding we will be in a position to meet our ultimate objective and that is to take our newly engineered educational product to the people.

We must use our system of education to unite Americans behind a common purpose in the face of what may be the greatest challenges our nation has faced since the Civil War. Our goal is to re-infuse faith and hope in the American dream into the hearts and minds of every American parent and child. Only through this effort can we preserve our status as the richest and most powerful nation in the world as we move into an uncertain future.

Column for Fort Wayne Journal Gazette on Teacher Evaluations Results in Indiana

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Published: April 14, 2014 3:00 a.m.
Honing an imperfect tool
Teacher evaluations – crafted properly – have their place

Mel Hawkins

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Whatever one feels about the reliability of the data regarding school staff performance evaluations released by the State Department of Education and reported in the April 8 Journal Gazette, just having a system of evaluation in place and reporting results to the public is a positive step for our state’s educators.

Performance evaluations in any venue are an uncertain science, but the fact that they acknowledge a responsibility to be accountable to the public is the first step in the right direction. The results are far more credible than the offhand assertions of skeptics that the “results do not provide a true and accurate assessment.”

References to what would appear to be contradictory evidence provided by the performance of students’ on ISTEP+ tests are equally nonsensical.

It has become fashionable to blame teachers for the poor performance of their students, but this should be construed as evidence that critics of our systems of public education have an oversimplistic understanding of why so many American children are performing poorly in school.

Those who advocate the use of state competency test results to punish schools and teachers are simply out of touch with reality and demonstrate, with each shouted breath, that they are clueless as to the reasons for failure in our schools.

The reasons why children fail in school are many and they are complex and can be discussed in detail at another time and place; but, let there be no doubt that far too many of our children are failing and this is, without question, one of the most important issues on the American agenda.

It is because this issue is so critical to the future of our society that it demands thoughtful examination on the part of men and women who are more concerned about understanding the dynamics of the issue than they are about assigning blame or spouting meaningless platitudes.

Blaming teachers for the problems in public education in America is like blaming soldiers for the war they were asked to fight. Teachers are as much victims of an obsolete educational process as are the students that they teach.

It is bad enough that they are asked to perform miracles without the necessary structure, support and resources; can we at least spare them the ramblings of an uninformed public?

I am not suggesting that the teaching profession is without culpability, and it certainly must bear a significant share of the responsibility for changing the reality that is education in 21st-century America. Performance evaluations can play an important role in that process, and they can be a powerful tool in driving organizations toward their objectives and in holding employees at all levels of an organization to the highest possible expectations.

Unfortunately, the quality of performance evaluations is often a function of the caliber of management in the organization. If they are to work in an educational environment, principals must be thoroughly schooled in their use. Interestingly, this is an area where school corporations and teachers’ associations could work together toward a common purpose.

Performance evaluations are also another area where schools can learn from business. While the value and functionality of performance evaluations in a business environment span the continuum from pathetic to outstanding, many industries have been engaged for decades in the development of meaningful instrumentation.

The concept of integrated performance evaluations would be one innovation that would offer great promise in an educational environment. Integrated performance management systems are designed to provide ongoing, real-time interface between worker and supervisor and are focused upon helping workers, both professional and nonprofessional, maximize their ability to provide products and services of the highest caliber.

It seems to this observer that it would be in everyone’s best interests if teacher associations would take the lead in working with their school districts to mutually develop such capability. Nothing drives innovation like the compelling need to satisfy demanding and unhappy customers, and there are few people who are happy with the state of public education in America in this second decade of a new century. If ever a time would be right, this would seem to be it.