Understanding Education as a Process and Our Schools as Organizations: and a Shout Out to Ted Dintersmith

There are many new and exciting things happening in some schools: innovative education methodologies, ever more sophisticated technologies, and curricula that are being challenged and re-examined.

Recently, our friend @tracyscottkelly shared a teacher’s ( @HJL_Greenberg ) enthusiastic Tweet about Ted Dintersmith’s book, What School Could Be. Kelly acknowledged, as have many of us, that @dintersmith has provided a wonderful compilation of innovative education programs in real American schools.  It is a great read and if you haven’t done so, put it at the top of your reading list.

Let us not lose sight of Dintersmith’s title, What School Could Be, however.The book is not about “what all schools are.”

Dintersmith’s book offers  examples of public schools and school districts that are producing exciting results for their students. These schools and their programs provide shining examples that give hope to teachers and other educators who are feeling overwhelmed by their own challenges and those of their students.  

Let us, also, not forget that Ted Dintersmith traveled through all fifty states to find these innovative education programs, approaches, and methodologies.It is vital that we acknowledge theses schools are the exceptions and do not represent the reality that is public education in many of the other schools in those same fifty states.

Think about how we arrived at present day with respect to public education.At some point in the distant past, schools may have been established to enable teachers to meet the unique needs of children, but over the decades, schools have devolved into one-size-fits-all service delivery providers.  Schools in the U.S. are organized for operational efficiency, based on financial constraints. That the unique needs of our nation’s children have never been as complex as they are now, creates a recipe for failure for millions of kids.

No matter how hard they work or how deep their commitment, teachers cannot alter the aggregate reality that is public education in America and they must not be blamed.

Each of the noteworthy programs from around the nation exists because of the extraordinary efforts of educators willing to step outside the boundaries of education tradition; often against the forces of doubt.  Sadly, these schools are not the norm and millions of American children do not enjoy the benefits of such programs nor are they likely to benefit, any time soon.  We can only hope that as more educators and school administrators are inspired by the examples of “what could be,” they will step out of their comfort zones and take a paradigm leap.

In my education model, my 2013 book, Reinventing Education, Hope, and the American Dream, and my upcoming book with a working title, Reinventing Education One Success at a Time: The Hawkins Model, I have examined our schools from the perspective of an organizational leadership consultant asking the question, “are schools structured to produce the outcomes we so desperately need?” Most often, the answer is that they are not.

The paradigm leap that is needed, if we are to transform public education in America and restore the American dream, is a willingness to remind ourselves that schools are human organizations incorporating an “education process” designed to deliver a service.

If we are dissatisfied with the quality of the service our education process is producing, we must take a giant step back to a point from which we can examine the education system as an integral whole.We must, then, stop looking for someone to blame and, instead, challenge every single one of our assumptions. Only then can we start from scratch and reconstruct an education system—both structure and process—to produce the outcomes we want and need.

What is it that we want and need from America’s public schools? We need an education model or process in which our dedicated teachers can help every child have more than just equal opportunities—they must have the wherewithal to develop their own dream, envision their futures, chart their own paths, and seize those “equal opportunities.”

At the root of every problem facing American society—whether social, political, economic, technological, ecological, or criminal justice—is the fact that far too many young Americans are not equipped with the understanding, knowledge, skills, self-esteem, and self-discipline to seize the opportunities to which they are entitled, constitutionally.It all comes down to the efficacy of our education process as a whole and not whether a few schools might be succeeding.

An Invitation to Read: “Reinventing Education, Hope, and the American Dream”

Reinventing Education, Hope, and the American Dream: The Challenge For Twenty-First Century America, challenges both the conventional thinking about why so many American children fail and many of the education reform initiatives that are sweeping the nation including the focus on standardized testing, blaming teachers, privatization, charter schools, vouchers, and the corresponding abandonment of our most challenged rural and urban public schools.

The book was inspired by my ten years as a substitute teacher for a public schools district; my experience as a juvenile probation officer during the first nine years of my career; and, by over thirty years of leadership development and consulting experience in organizations where I was responsible for hiring, training, and then both leading and holding the employees of my organizations accountable. Most importantly it was inspired by my experience in applying a “Systems Thinking” approach to understand why systems and processes fail and then to reinvent them to produce desired outcomes. I have Masters Degrees in both Education and Public Affairs and have written four books.

Because we are asking the wrong questions in our search for meaningful solutions to the problems of public education, current reforms are woefully misguided. The correct question is “what are the characteristics common to children who succeed,” not “why children fail.” We need to understand why children fail but we must build our solutions around things that work.

In public schools all over the US, there are examples of children from impoverished families who find a way to excel academically. Whether white or black, from intact or fractured families these children share a common advantage. They are supported by parents who cling to hope that an education offers a way out for their sons and daughters. These mothers, fathers, and often grandparents are relentless in the expectations they hold out for their children. They take responsibility for their children’s success and they partner with their children’s teachers. Unlike so many of today’s students, the children of these parents arrive for their first day of school well-prepared and well-motivated.

While poverty creates tremendous disadvantages, it is not the reason why children fail so often. A fundamental premise of this work is that the problem with public education in America is the hopelessness that so often accompanies poverty and that permeates so many communities throughout the U.S., irrespective of race. I suggest that it is a pervasive sense of hopelessness and powerlessness that contributes to the burgeoning population of parents who have given up on the American dream and on education as a way out for their children. We declared war on it a half century ago but poverty is so huge and amorphous that we feel powerless in its wake. We can do something about hopelessness and powerlessness, however. I show how we can attack that hopelessness, relentlessly, even if it is only one family, one school, or one community at a time.

The other main problem with public education in America is an educational process that is, essentially, early 20th Century technology that has not been substantially modified in over a century. It is an obsolete system that is structured to produce the outcomes it gets and is simply inadequate to meet the needs of Twenty-First Century America and its children. It is a system that is focused on failure and that sets children up for failure and humiliation while actually impeding the ability of teachers to do what our children so desperately need them to do and what they so desperately want to do. The system has left generations of adults bitter and resentful and is the cause of teacher burnout on an unacceptable scale. Ironically, it is system that also does a disservice to the thirty to forty percent of the student population who seem to perform well.

Reinventing Education, Hope, and the American Dream offers thirty-three interdependent action strategies to transform public education in America. They are interdependent because incremental changes and half-measures will not work. The first nineteen strategies are focused on reinventing the educational process to one that is focused on success and subject mastery. It offers specific recommendations to structure the system to produce the outcomes we want by focusing on the relationship between teachers and students. This new model will help teachers teach and foster the ability of teachers to develop long-standing, nurturing relationships with their students and parents. I offer an educational process in which children can learn that success is a process that all can master.

The remaining fourteen action strategies are focused on attacking hopelessness and powerlessness in the community and speaks specifically to the problem of the performance gap between white students and their black and other minority classmates. This performance gap is the most destructive aspect in all of public education. If public education is going to work we need to re-engage parents as critical partners in the education of their children.

I believe that business practices can make a significant and meaningful contribution to the challenges facing public education but I am not talking about principles from the boardrooms with which so many reformers and politicians have become enamored. The business principles to which I refer are things that can be learned from an operational perspective. These principles have to do with things like focus on one’s customer; structuring an organization to serve its purpose; leadership development; problem solving; teamwork; integrating quality assessments into the educational process; and, giving teachers, administrators, and their staff the tools and resources they need to help them do the best job of which they are capable.

It has been two years since Reinventing Education, Hope, and the American Dream was released and, like most authors, there are things I wish I had said differently. If I were re-writing the book today I would minimize, if not eliminate altogether, the discussion about PISA results and comparisons with other nations as I have come to believe they are meaningless.

That being said, it is vital that we understand that the U.S. is being challenged by existing and emerging players in the international marketplace and our supremacy, both economically and politically, is at risk. I am convinced that this makes finding a solution to the challenges of public education the most important item on the American agenda.

Improving the quality of education for every single child in the U.S. is the only way to meaningfully address the problems of poverty and racism that threaten to undermine our democratic traditions.

The book is available in both paperback and kindle versions at amazon.com and melhawkinsandassociates.com.

A to F Grading Makes No More Sense for Our Children than It Does for Public Schools!

When we grade schools “A to F” on the basis of standardized test scores like ISTEP+ in Indiana it is as “Absurd” at one end of the grading continuum as it is “Farcical” at the other. This is especially true when the powers that implemented the “A to F” measure envisioned that so-called “failing schools” would be gradually shut down with the kids shuttled off to charter schools from which they could expect immediate turnaround.

If that logic is not “Absurd” I do not know what is and most professional educators concur.

It was also envisioned that the failing schools could be transformed by getting rid of bad teachers and their unions, replacing them with less-educated teachers trained to embrace the use of more sophisticated technologies that would, again, transform the quality of education.

If that logic is not “Farcical” I do not know what is and most professional educators agree.

Most of those same educators would be just as critical of “A to F” grading for the students in their classrooms but the “A to F” mindset has been in place for so long that it has become engrained. It has become one of those fundamental assumptions that defy logic.

Many schools corporations have experimented with other grading methodologies, particularly at the primary level. As far back as the early 1950s, my local school district began using a “V to U” grading system which was essentially the same.

Today, the overwhelming majority of report cards that are sent home to parents throughout the U.S. utilize “A to F”. Is it our intention that we will shut down the children who are given “Fs” and are considered failing?

Of course it is not, but what we are asked to do with these kids is not much more effective. As they move from grade to grade (the word “grade” has become part of our lexicon and subtly shapes our thinking even here) we struggle to know what to do with “F” students. Holding them back is believed to have negative emotional and psychological consequences but moving them along with their classmates is just as problematic.

For generations, most of these children would become drop outs before high school graduation and enter the society as adults poorly prepared to accept the responsibilities of citizenship. In more recent times, our schools have worked hard to keep these young people in school but the ultimate outcome of being poorly prepared is still the norm for far too many of these kids.

This is the reality that the critics of public education point out, with great passion, and it is the driving motivation behind the corporate reform movement that began in the business community and has been aggressively sold to federal and state government through one of the most powerful and effective “lobbying” strategies in history.

The problem is that it is all based upon an erroneous, rarely challenged assumption about what it is that kids need, today. Whether poverty, hopelessness on the part of parents, diluted values, the unprecedented power of the 21st Century peer group, or some combination of the above what these kids need cannot be provided by privatized schools with teachers who are trained rather than educated, and using the wonders of modern technology.

Modern technology can play a powerful role in the hands of a qualified teacher if we took the time to understand what we need it to do for us. Simply distributing tablets and IPads and using digital learning tools will not magically cure what ails 21st Century education.

What kids need are more time and attention from people who care and who have the time to develop trusting and nurturing relations with them. They need us to treat them as unique individuals coming to us at a unique point on their physical, emotional, and intellectual developmental continuum. They need us to teach them how to learn, successfully, which takes longer for some than others, and they need our protection against the failure and humiliation that diminish self-esteem.

And, they need even more from us. The absolute best chance a child can have is when parents and teachers work together as partners on a child’s behalf. When parents do not embrace such relationships with their children’s teachers it is not sufficient to put our heads down and think we can do it on our own.

We must do more to close the distance between our teachers and schools and parents and their communities. We need to sell them on the idea that their child can grow up in a world where they have a menu of positive choices from which to choose that will not only provide a good life for them but will also help them fulfill their civic responsibilities.

Reaching out to the disenfranchised to pull them in is a formidable challenge, indeed, but it is nothing more than a human engineering problem that has a solution that is within our power to achieve.

In the interim, we cannot allow a single child to fail on a single lesson.

We have no expectation that every child that enters kindergarten will arrive at the same destination at the end of their thirteen years of schooling but yet public school teachers are asked to work within a structured educational process that forces them to move students down comparable paths at relative speeds. Our job must be to make certain that students learn as much as they are able within the time they are under our protective wings and that they can use what they learn effectively on the next lesson module and as they face the challenges of citizenship.

Many teachers cannot envision how this could happen within the current structure and they are correct; the structure of the educational process must be altered if we wish to alter its outcomes. Making such alterations is not all that difficult if we are willing to step back and view the process objectively. The truth is, particularly at the primary level, we could start doing things differently, almost immediately; with little or no cost.

Forget “A to F” and shift our focus to an expectation that nothing less than an A or B is acceptable (85 percent or better mastery of subject matter). Let us remember that intellectual development is only one aspect of a child’s development and it works interdependently with their emotional and physical development. Public education must not degenerate into force-feeding content into a child’s brain like they are a computer that just needs more data to process; which is pretty much where we seem to be heading.

What our children and their parents need is that special relationship that many of us had with a favorite teacher whose care and affection we could trust, absolutely.

The educational reforms that are sweeping the nation will destroy us as surely as Mother Nature will punish us if we continue to abuse our environment. Current educational reforms are like a powerful tug boat pulling a safe harbor ever farther away from a dock that has broken loose and is drifting from shore. It is a dock that is full of people who have become separate and apart from the whole and who have become hopeless and powerless. Every time we send a child out into this sea, unprepared, what is left for them but to scramble on to that already over-crowded dock?

The one thing of which we can be sure is that the farther apart we drift the more tragic will be the consequences for the future of our society.

Reject “A to F” for schools, teachers, and children and reinvent our educational process. My book. Reinventing Education, Hope, and the American Dream: The Challenge For Twenty-First Century America, will show exactly how this can be accomplished.

What do we want and need from our systems of public education?

Let’s think about the challenge of reinventing education as if we were creating the system from scratch. To begin with we want to remember that the possibilities are as great as our imagination and that the only limits to our imaginations are those that we, ourselves, create.

Let us also remember that there are neither perfect systems nor perfect solutions, and there is no perfect time.  If we wait around for the perfect idea, time, and place we will wait forever. The best time to act is almost always now. A good system will not be able to anticipate every single exception to the rule but it will accommodate both the unexpected and the peculiar.

We must understand that an effective system must be viewed as an integral whole. It is not a hodgepodge of ad hoc pieces thrown together rather it is a coordinated system in which each component is interdependent and often symbiotic. Each component has its job to do, a job on which each of the other components depend. For such a system to work effectively it must always be in a state of relative equilibrium. Anytime we make even subtle changes to individual components we must recognize that those changes will reverberate across the entire surface, placing the entire system in a disequilibrium. As a result, all changes must be made within the context of the whole.

Systems in a state of unresolved disequilibrium quickly become dysfunctional and our current systems of public education and the educational process that works within the system are prime examples of this phenomenon.

We want our system of public education to be as closely aligned to reality as possible. That means that it addresses the real challenges facing us in the world but it also means that it is based upon the reality with respect to the way children grow, learn, and develop. All systems must be focused on the customer. In the case of a system as complex as education, the customer is not only our students but it is also the community that will someday depend upon those students. As such, we must acknowledge that we have a responsibility to both our students and to the community as a whole.

What do we want from our educational system and process?

  • We want the intimate participation of parents as partners, working and supporting the work that classroom teachers and students do, together;
  • We want every child to be on a unique academic path, tailored to their unique abilities and requirements;
  • We every child to have a special relationship with their teacher(s) like many of us remember when we think back to our favorite teacher(s).
  • We want every child to learn that success is a process that can be mastered by anyone and a process that they will carry with them throughout the balance of their lives;
  • We want every child to feel like a winner and we want them to experience the joy of celebratory victory because we know that winning is contagious and something of which human beings can never have enough;
  • We want every child to learn as much as they are able as quickly as they can, independent of their classmates. Never do we want a child to feel the pressure of having to keep up with classmates nor do we want them to be asked to wait for a classmate to catch up with them;
  • We want every child to learn that mistakes are opportunities, not failures, and we want them to know how to optimize the benefits of the mistakes they make;
  • We want children to experience neither failure, which we define as giving up before knowledge is acquired or a skill mastered, nor do we want them to experience humiliation, which we define as asking a child to perform with inadequate preparation;
  • We want to focus on accomplishment which we will define as demonstrable subject mastery;
  • We believe children thrive on positive attention and will do almost anything to get it and that it is only when they think themselves unable to get positive attention that they settle for the negative attention, which is better than no attention at all;
  • We want learning to be fun, an adventure of exploration;
  • We want children to learn how to respond to adversity in a positive way;
  • We want a child to develop a strong self-esteem which comes from, among other things, having a level of control over the outcomes in one’s life that only a quality education can provide.

 

We must create a system that is engineered to support our classroom teachers and other professional educators as they strive to achieve these objectives. The components of any such system are the people who work within the system, either individually or collectively. The roles of each individual must be clearly defined in terms of the purpose for which they exist to serve and how what they do contributes to the whole. No one in effective organizations or systems works independent of the whole.

In our next post we will take a look at the key players who must work together, as a unified team, to transform public education in America. They are parents, our teachers, teachers’ unions and associations, our school corporations, all levels of government, and our communities. The commitment of each of these players is essential and must be solicited as aggressively as necessary. No one can be permitted to be exempt.

Excerpt #10 – Reinventing Education, Hope, and the American Dream – Part I, The Educational Process

The gasoline combustion engine that powers our automobiles offers a perfect analogy for education in America. On the one hand, we have an engine that was designed more than a century ago that, simply, is unable to meet the demands and specifications of the Twenty-first Century. Even in perfect condition, however, the engine’s performance is dependent on the quality of the fuel that powers it. No matter how much we might tinker with the engine, it will sputter and fail if the quality of fuel is poor. The fuel that powers education in America is the level of motivation of children to learn and the commitment of their parents to the educational process. In the current reality, as we face the unprecedented challenges of the Twenty-first Century, we are dependent on an obsolete engine powered by what may be the lowest level of motivation to learn in the history of education in America.

 

Given the challenges presented by the dynamic international marketplace of this new century, we need to elevate both the engine that represents the educational system and fuel that powers it. If we hope to seriously compete with China, India, Europe, and the other developing economies we need a ferocious commitment from parents and an equally ferocious level of motivation on the part of our children. We also need to reinvent an educational system utilizing state-of-the-art technology that can unleash the full power of that fuel, with optimal efficiency, and without the nasty by-products of failure and humiliation for our children and burn out for our teachers. The outcome we are seeking is a system in which teaching is as much fun for teachers as learning will be for our children.

 

We begin our recommendations for reinventing education, hope, and the American dream with the educational process. In Part II, we will make our argument that the greatest problems with education in the U.S. is a growing cultural disdain for education manifested by minimal motivation to learn on the part of far too many children and a corresponding lack of commitment to the importance of education on the part of the parents of those children. That being said, addressing the issue of a cultural devaluation of education is a monumental challenge that will require that we take the time to lay down a philosophical foundation for our point of view. In the interim, the educational process, itself, is fundamentally flawed and until we fix it, nothing else we say or do will be believed by those who are disenfranchised.

 

We choose to start with the educational process partly because it is the lesser of the two challenges. Fixing the educational process is a formidable challenge but, clearly, policy makers and legislators have the power to bring about any and all of the changes that we will be recommending. The things that make this particular challenge so difficult are not the issues themselves but the fact that it requires that we change the way we think about education. We must ask people to challenge their basic assumptions about the way we educate our children. The changes that need to be made are structural and systemic and they cannot be accomplished through incremental change. We will walk the reader through the logical framework behind these proposals and then will introduce the specific proposals in the form of action items that require only that policy makers and decision makers make a commitment to act.